
1001 - 5000 employees
Founded 2003
🏥 Healthcare
💼 Consulting
🧬 Biotechnology
Healthcare • Consulting • Biotechnology
UBC is a company dedicated to improving patient outcomes by connecting specialty therapies to patients in need. They provide modern and customized solutions focusing on access, safety, and evidence generation for biopharmaceutical products. UBC specializes in evidence development, risk management, and patient access, utilizing real-world data and innovative technologies to optimize the healthcare journey and ensure effective medication use.
🔥 1 minute ago
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1001 - 5000 employees
Founded 2003
🏥 Healthcare
💼 Consulting
🧬 Biotechnology
Healthcare • Consulting • Biotechnology
UBC is a company dedicated to improving patient outcomes by connecting specialty therapies to patients in need. They provide modern and customized solutions focusing on access, safety, and evidence generation for biopharmaceutical products. UBC specializes in evidence development, risk management, and patient access, utilizing real-world data and innovative technologies to optimize the healthcare journey and ensure effective medication use.
• Provide telephonic professional nursing services in support of client-funded contracts • Make outbound phone calls to patients enrolled in patient programs • Receive inbound calls from patients, healthcare professionals, and consumers • Answer questions and suggest appropriate patient resources • Make referrals for additional training, support groups, program materials, or literature • Recommend that patients contact their personal physicians for additional information, directions, and care • Assemble accurate, timely, clear data and complete summaries of follow-up calls, patient inquiries, and outcomes • Complete patient teaching related to product use • Participate in program-specific customer meetings and training sessions • Participate in orientation meetings and demonstrate clinical competency in electronic/written tests • Perform special projects and other duties related to contract performance
• Minimum- associate degree and professional nursing license • Practical Nurse License (LPN) in good standing in the state in which you work and/or cross-licensed in other states • Telephonic nursing roles are required to have a Compact State License in eligible states • Employee must be willing to obtain Compact State license at such time as their state elects to adopt Compact legislation • Telephonic nursing roles are required to have a California State License; candidates do not need to hold it at hire but must be willing to obtain it once hired • Must be willing to obtain additional single-state licenses upon request • 2-5 years’ experience • Basic database and office navigation skills • Ability to maintain a high level of customer interaction/service skills while talking with patients, prescribers and/or specialty pharmacies via phone • Ability to multitask in both PC/Phone related tasks • Ability to maintain adherence to approved scripted materials • Ability to interpret information shared by the patient to determine the next steps as the individual case may warrant • Must work Mon-Fri 8a-5p CST and one late night per week from 10a-7pm CST
• Remote opportunities • Competitive salaries • Growth opportunities for promotion • 401K with company match* • Tuition reimbursement (after 90 days of employment) • Flexible work environment • 20 days PTO • Paid Holidays • Employee assistance programs • Medical, Dental, and vision coverage • HSA/FSA • Telemedicine (Virtual doctor appointments) • Wellness program • Adoption assistance • Short term disability (after 90 days of employment) • Long term disability • Life insurance • Discount programs
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