
1001 - 5000 employees
Founded 2003
🏥 Healthcare
💼 Consulting
🧬 Biotechnology
Healthcare • Consulting • Biotechnology
UBC is a company dedicated to improving patient outcomes by connecting specialty therapies to patients in need. They provide modern and customized solutions focusing on access, safety, and evidence generation for biopharmaceutical products. UBC specializes in evidence development, risk management, and patient access, utilizing real-world data and innovative technologies to optimize the healthcare journey and ensure effective medication use.
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1001 - 5000 employees
Founded 2003
🏥 Healthcare
💼 Consulting
🧬 Biotechnology
Healthcare • Consulting • Biotechnology
UBC is a company dedicated to improving patient outcomes by connecting specialty therapies to patients in need. They provide modern and customized solutions focusing on access, safety, and evidence generation for biopharmaceutical products. UBC specializes in evidence development, risk management, and patient access, utilizing real-world data and innovative technologies to optimize the healthcare journey and ensure effective medication use.
• Provide telephonic professional nursing services for client-funded contracts • Make outbound calls to patients enrolled in patient programs • Receive inbound calls from patients, healthcare professionals, and consumers • Answer questions and recommend appropriate patient resources • Make referrals for training, support groups, program materials, or literature • Recommend that patients contact their personal physicians for additional information and care • Assemble accurate and timely data and summaries from calls, inquiries, and outcomes • Educate patients about product use • Participate in program-specific customer meetings and training sessions • Participate in orientation meetings and demonstrate clinical competency through electronic/written tests • Perform special projects and other duties related to contract performance
• Minimum associate degree and professional nursing license • Practical Nurse License (LPN) in good standing in the state in which you work and/or cross-licensed in other states • Compact State License in eligible states, or willingness to obtain one when the state adopts Compact legislation • California State License required for telephonic nursing roles; candidates may obtain it after hire and must be willing to do so • 2-5 years’ experience • Basic database and office navigation skills • Ability to maintain a high level of customer interaction/service skills by phone • Ability to multitask PC/phone-related tasks • Adherence to approved scripted materials • Ability to interpret patient information and determine appropriate next steps
• Remote opportunities • Competitive salaries • Growth opportunities for promotion • 401K with company match • Tuition reimbursement after 90 days of employment • Flexible work environment • 20 days PTO • Paid Holidays • Employee assistance programs • Medical, Dental, and vision coverage • HSA/FSA • Telemedicine (Virtual doctor appointments) • Wellness program • Adoption assistance • Short term disability after 90 days of employment • Long term disability • Life insurance • Discount programs
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