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Program Management Manager

Job not on LinkedIn

🔥 24 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

Where this job comes from

Posted on UBC's careers page, not through a job board

First seen by Remote Rocketship 24 minutes ago

Still open on UBC's site. Checked 2 minutes ago.

Logo of UBC

UBC

1001 - 5000 employees

Founded 2003

🏥 Healthcare

💼 Consulting

🧬 Biotechnology

Healthcare • Consulting • Biotechnology

UBC is a company dedicated to improving patient outcomes by connecting specialty therapies to patients in need. They provide modern and customized solutions focusing on access, safety, and evidence generation for biopharmaceutical products. UBC specializes in evidence development, risk management, and patient access, utilizing real-world data and innovative technologies to optimize the healthcare journey and ensure effective medication use.

📋 Description

• Manage day-to-day activity of assigned program(s) within scope of work, standard operating procedures, and contracted budget • Supervise operational staff and front-line people leaders, including hiring, scheduling, training, development, and performance management • Act as primary contact for assigned programs and interact extensively with internal stakeholders and external clients • Monitor program metrics and ensure adherence to Service Level Agreements (SLAs) • Support program development, design, restructuring, policies, procedures, and business work plans • Coordinate operational teams and work activities to achieve program start-up and successful delivery • Participate in client kick-off, planning, internal, external, and FDA audit meetings • Translate decisions and discussions into documented workflow processes • Identify process improvements and gather information on process effectiveness • Collect, interpret, report, and analyze program metrics and process efficiencies • Ensure training materials are accurate and evaluate needs for group training or additional materials • Maintain program team performance and compliance with company and project goals • Support program applications and assist with client reports and other deliverables • Handle escalated and unresolved issues requiring deviation from standard procedures or extensive research • Travel to and attend related meetings and conferences as required • Participate in in-person and virtual meetings and events

🎯 Requirements

• Bachelor’s or Associate’s degree in relevant discipline and/or equivalent work experience • 5–8 years of relevant experience • 2 years of related healthcare or pharmaceutical experience preferred • 1-year previous managerial experience • Strong computer skills with specific aptitude in Microsoft Office • Excellent verbal and written communication and presentation skills • Strong analytical and problem-solving skills • Ability to work cross-functionally to proactively communicate and resolve issues with the highest sense of urgency • Highly developed written communication and documentation skills to develop program materials, program-specific procedures, and application requirements • Client interfacing skills to cultivate and manage relationships • Ability to analyze information and target trends • Ability to organize people and systems to achieve goals • Working knowledge of customer service processes preferred • Ability to travel as needed

🏖️ Benefits

• Remote opportunities • Competitive salaries • Growth opportunities for promotion • 401K with company match* • Tuition reimbursement • Flexible work environment • 20 days PTO, accrued • Paid Holidays • Employee assistance programs • Medical, Dental, and vision coverage • HSA/FSA • Telemedicine(Virtual doctor appointments) • Wellness program • Adoption assistance • Short term disability • Long term disability • Life insurance • Discount programs

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