Udacity Marketing
11 - 50 employees
At Udacity Marketing, our team means everything to us. Therefore, we put considerable effort into providing a fun, competitive, yet inclusive, professional atmosphere in our business where optimal development and maximal results are visible. We want to create a workplace that is friendly, warm, and exciting so that our people feel like they are part of a team and consider it like they are part of one big family.We attract, employ, and develop ambitious and driven people who can meet our business objectives. We aim towards giving a long-term future for the business as a whole and the individuals involved in it.
Accelerator Mentor
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🔥 0 minutes ago
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Udacity Marketing
11 - 50 employees
At Udacity Marketing, our team means everything to us. Therefore, we put considerable effort into providing a fun, competitive, yet inclusive, professional atmosphere in our business where optimal development and maximal results are visible. We want to create a workplace that is friendly, warm, and exciting so that our people feel like they are part of a team and consider it like they are part of one big family.We attract, employ, and develop ambitious and driven people who can meet our business objectives. We aim towards giving a long-term future for the business as a whole and the individuals involved in it.
📋 Description
• Provide technical support for students daily over an online community forum • Answer questions around course content over the forum and facilitate content for students who get stuck in learning • Participate in organizing community activities in coordination with the forum’s admin to ensure a fun and engaging learning environment and to help in improving students’ progress (such as online webinars, technical quizzes, technical challenges..etc) • Share interesting extracurricular information over its dedicated categories, such as content-related news articles and useful resources to enrich the personal and professional aspects of the community • Attend regular online meetings/ office hours with Udacity representatives through zoom, the online forum, or other medians if needed. • Be responsive over close groups and discussions with Udacity representatives • Encourage engagement through discussions, webinars, and technical activities. • Redirect learners to appropriate support channels and escalate issues to the Mentor Operations team when needed.
🎯 Requirements
• Fluency in English both written and spoken • 4+ years of working experience related to the below skillsets. • Technical competence: Product Analysis & Growth Loops, Growth strategy and experimentation, product strategy, A/B testing, funnel and cohort analysis, customer acquisition and retention, LTV and churn optimization, monetization strategy and pricing, user and buyer persona development, UX optimization and journey mapping, channel strategy, and data-driven decision-making. • Graduate from a Udacity Nanodegree Program is an added plus • Experience teaching technical concepts and public speaking • Experience organizing technical talks, or webinars • Positive character, trusted by the students, creating emotional ties in the group • Existing tech network and experience in technical conversations & discussions • Flexibility at their current job to take this challenge part-time as an external contractor
🏖️ Benefits
• Earn additional income working from the comfort of your own home • Contribute to a vibrant, international student community • Stay updated with the latest in cutting-edge technologies
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