Account Manager

Job not on LinkedIn

🕒 May 30

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 40%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Udder

WebsiteLinkedInAll Job Openings

11 - 50 employees

📣 Marketing

👥 HR Tech

💼 Consulting

Marketing • HR Tech • Consulting

Udder is an HR Tech consulting and advisory firm that helps forward-thinking HR, Talent Acquisition, and Learning leaders maximize the ROI from modern HR technology. They facilitate digital transformations for HR teams through strategic planning and implementation services. Their approach has been described as beautiful, transformative, and value-driven. Additionally, Udder collaborates with HR technology vendors to enhance their product offerings and service delivery.

📋 Description

• Develop and maintain strong, long-term relationships with key clients, acting as their primary point of contact and trusted advisor • Identify and capitalize on cross-selling and upselling opportunities to maximize account value and drive revenue growth • Conduct regular strategic account reviews and develop comprehensive plans tailored to each client's unique needs and objectives • Monitor and analyze account performance metrics, KPIs, and trends to identify areas for improvement and optimization • Negotiate contracts professionally and transparently while resolving disputes or issues with empathy and assertiveness • Stay informed about industry trends, the competitive landscape, and market developments to provide clients with valuable, actionable insights • Achieve and exceed sales targets and key performance indicators through consistent effort and strategic account management • Maintain accurate, up-to-date client and account information in the CRM system, ensuring data integrity and accessibility • Collaborate with internal teams, including sales, marketing, and operations, to ensure seamless service delivery and client satisfaction • Prepare and present regular account reports and performance summaries to stakeholders and management

🎯 Requirements

• Bachelor's degree in Business, Marketing, Economics, or a related field • 3 to 5 years of proven experience in account management, sales, or a similar client-facing role • Proven track record of consistently meeting or exceeding sales targets and client retention goals • Strong communication and interpersonal skills, with the ability to build and maintain relationships at all levels of an organization • Excellent negotiation and problem-solving skills, with a solution-oriented mindset • Proficiency with CRM software (Salesforce, HubSpot, or similar platforms) and project management tools • Analytical mindset with the ability to interpret data, generate actionable insights, and make data-driven decisions • Self-motivated, results-driven work approach with strong time management skills • Ability to thrive in a collaborative, fast-paced, team-oriented environment • Knowledge of industry trends and best practices in account management and customer relationship management • Experience in the New York market or familiarity with the regional business landscape (preferred) • Advanced proficiency in multiple CRM platforms or business intelligence tools (preferred) • Experience in strategic account planning and consultative selling methodologies (preferred) • Certification in account management, sales, or related professional development programs (preferred) • Bilingual proficiency in English and Spanish (preferred)

🏖️ Benefits

• Employees can work remotely