Quality Specialist

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🕒 June 25

🐊 Florida, North Carolina, +5 more states – Remote

🐊 Florida – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

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UDT

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1995

UDT is a technology services and IT consulting firm that helps enterprises evaluate, architect, provision, secure, and manage technology across on-premises, edge, and cloud environments. The company offers flexible, interoperable services across mobility, cloud, collaboration, data, cybersecurity, software, and IT-as-a-service. UDT provides technical, professional, and managed services including network infrastructure, connectivity, licensing, help desk, remote monitoring, data center services, engineering, hardware and software procurement, voice solutions, data privacy, modern workplace solutions, endpoint lifecycle services, and digital classroom solutions. Their stated purpose is to energize clients’ performance, mitigate technology risk, and speed time to value by delivering end-to-end, multivendor solutions and long-term client partnerships.

📋 Description

• Support the deployment and institutionalization of CMMI Level 2 practices across Services-related functions • Assist in the interpretation and implementation of applicable CMMI practices (e.g., Requirements Management, Configuration Management, Measurement & Analysis, Process & Product Quality Assurance, Supplier Agreement Management, etc.) • Coordinate and support appraisal preparation activities, including: Evidence identification, collection, and validation; Artifact mapping to CMMI practices; Gap analysis and remediation tracking • Participate in internal readiness reviews and mock appraisals • Develop, update, and maintain SOPs, procedures, templates, and job aids aligned with both CMMI and ISO 9001:2015 requirements • Ensure documented processes are clearly defined, version-controlled, and effectively communicated to stakeholders • Support the integration of CMMI practices into the organization's existing QMS (e.g., eQMS/Unifize) • Conduct internal process and compliance checks to verify adherence to defined procedures • Support PPQA (Process and Product Quality Assurance) activities by: Documenting noncompliance issues; Tracking corrective actions; Verifying implementation and effectiveness • Assist in developing and delivering training related to new or updated processes • Provide guidance to process owners and teams on CMMI expectations and required artifacts • Support audit interview preparation for stakeholders participating in appraisal activities • Support the definition and tracking of key performance indicators (KPIs) aligned with CMMI Measurement & Analysis practices • Assist in analyzing process performance data and identifying improvement opportunities • Contribute to CAPA and continuous improvement initiatives

🎯 Requirements

• Bachelor's degree in business, Quality Management, Information Technology, or a related field • 2–5 years of experience in quality assurance, process improvement, or compliance roles • Experience supporting process implementation initiatives or audits (ISO 9001, CMMI, or similar frameworks) preferred • CMMI Associate Certification (preferred) • ISO 9001:2015 Internal Auditor or equivalent (a plus) • Working knowledge of process documentation and quality management principles • Familiarity with CMMI framework concepts (Services domain preferred) • Strong organizational skills with attention to detail and documentation accuracy • Ability to manage multiple tasks and follow through on deliverables • Effective communication skills for cross-functional collaboration • Proficiency in Microsoft Office tools (Excel, Word, PowerPoint); experience with eQMS platforms is a plus

🏖️ Benefits

• medical, dental, vision, life and disability coverage as of the 1st of the month • health savings accounts • flexible savings accounts • 401(k) plan with company match • 7 annual holidays • unlimited paid time off