Claims Representative III – Property Field

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🌪️ Kansas, Missouri – Remote

🌪️ Kansas – Remote 🏰 Missouri – Remote

💵 $71.5k - $94k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 0%

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UFG Insurance

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1946

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

UFG Insurance is a property and casualty insurance company that provides commercial insurance products and services, including inland marine, commercial property, commercial liability, workers' compensation, surety, excess & surplus, reinsurance and businessowners policies. It focuses on serving businesses—manufacturing, construction, real estate, architects and engineers, heavy equipment dealers and other small to mid-sized enterprises—through agents and brokers, emphasizing claims service, risk control consulting, premium audit and in-house service capabilities.

📋 Description

• Review new claims assignments to determine the nature and severity of claims and required action • Review and interpret applicable policy coverages • Promptly contact insureds, witnesses, and other parties of interest • Conduct field investigations for assigned claims • Identify risks/exposures and damages through recorded statements, investigation reports, evidence, and other documentation • Vet, select, and retain experts when necessary and approved • Apply expense management initiatives • Complete building evaluation ITV based on Property Guideline to determine whether coinsurance applies • Determine damage scope and prepare estimates using Xactimate, including site inspections, diagrams, and photographs • Negotiate with contractors or repair facilities regarding damage extent and repair methods • Evaluate damages and recommend reserves • Document file activity through detailed file notes and prepare claim reports • Determine and communicate coverage decisions • Inform underwriting about increased hazards or unusual risk/policy exposure circumstances • Resolve claims through negotiation, settlement, and/or denial • Identify subrogation potential and posture claims for successful recovery • Maintain relationships with underwriting, risk control, marketing, and independent agencies • Participate in continuing education and claims committees • Mentor other Claims Specialists • Travel to complete field assignments, including possible catastrophe adjusting team assignments • Work irregular hours, evenings, weekends, and possible overnight travel as needed

🎯 Requirements

• High school diploma • College degree preferred • AIC, SCLA or Legal Principles, CCLA and PCLA of the AEI series, or CPCU to be completed in 2 years • Meet the appropriate state licensing laws required to handle claims • 6+ years claims handling experience • Knowledge of claims best practices • Knowledge of unfair claims practices/bad faith • Knowledge of various lines of policy coverage • Knowledge of venue and regulations • Basic legal terminology • Working knowledge of safety procedures • Ability to read, comprehend and interpret policy language, endorsements, and contracts while applying them to the claim • Analytical ability to determine coverage, complete building evaluation and calculate coinsurance for reserves and settlement • Negotiation, human relations, analytical, and organization skills • Ability to concisely document information into appropriate file notes and reports • Customer focused • Clear verbal and written communication • Analytical and critical thinking • Problem-solving • Time management/multi-tasking • Required to climb ladders/roofs while in the field • Ability to lift/carry up to 50 lbs regularly

🏖️ Benefits

• Annual incentive compensation • Medical, dental, vision & life insurance • Accident, critical Illness & short-term disability insurance • Retirement plans with employer contributions • Generous time-off program • Programs designed to support the employee well-being and financial security • Company vehicle and safety equipment assigned to persons in this role