Bilingual French – Roadside Assistance Agent, Part Time

🔥 18 minutes ago

🌵 Arizona, Louisiana, +3 more states – Remote

🌵 Arizona – Remote ⚜️ Louisiana – Remote 🗽 New York – Remote ⚓ Rhode Island – Remote 🤠 Texas – Remote

💵 $17 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

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U-Haul

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1945

🚗 Transport

🏢 Enterprise

🛒 Retail

Transport • Enterprise • Retail

U-Haul is a company that specializes in providing a wide range of moving and storage solutions. With one of the largest selections of trucks, trailers, and self-storage units, U-Haul serves customers across the US and Canada, offering options for both local and international moves. Their services include truck and trailer rentals, self-storage, portable U-Box containers, and moving supplies such as boxes and packing materials. U-Haul also offers various accessories like trailer hitches and propane refills. Through their app, customers can reserve, pick up, and return rentals 24/7, facilitating an easy and flexible moving experience. U-Haul is a popular choice for military personnel moving locally or cross-country, and their corporate account program provides additional benefits for businesses.

📋 Description

• Assist customers who need help and certainty when their move does not go as planned. • Handle incoming customer calls, as well as initiating outbound calls, to customers, roadside assistance service providers and other personnel who will provide the support and expertise needed to get our customer back to their move. • Follow established methods and procedures. • Handle all files with calm urgency, professionalism, and care while meeting all quality-related metrics and goals.

🎯 Requirements

• Must be fluent in both English and French. • Complete Criteria Assessments: Tech Skills + Game. • Ability to express sympathy, empathy, and compassion. • Critical thinker and ability to adapt. • Intermediate keyboarding and computer skills. • Active and Attentive listener. • Ability to type while talking (40 WPM or higher is a plus). • Ability to formulate sentences through written text. • Ability to navigate and use multiple computer programs at once. • Excellent verbal communication and listening skills. • Clear speaking voice. • General knowledge of U.S. and Canada geography. • General knowledge of how to map a location using various programs or applications. • Willingness to incorporate feedback to constantly improve performance. • Possess can-do-confidence.

🏖️ Benefits

• U-Haul offers Roadside Assistance Agents an hourly base pay of $17.50. • Your base pay will increase as you learn and acquire additional job duties. • Merit increases are given periodically based on performance. • Exclusive U-Haul Benefits Designed for Your Success: At U-Haul, our Part Time Team Members enjoy benefits to support their physical, financial, and emotional wellness. • Career path planning and continued education assists employees with their professional goals.