Customer Success Manager – Healthcare

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $94.6k - $131k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

UiPath

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

UiPath is a leading enterprise automation platform that specializes in Robotic Process Automation (RPA) and artificial intelligence to streamline repetitive tasks and enhance operational efficiency. By leveraging advanced AI technology, UiPath enables companies across various sectors to automate their workflows, allowing them to focus on more strategic initiatives. Their solutions empower organizations to improve productivity, reduce costs, and transform their business processes through intelligent automation.

📋 Description

• Build and maintain trusted relationships with executive sponsors, operational leaders, IT stakeholders, and business teams across customer organizations. • Serve as the strategic post-sales advisor, aligning UiPath capabilities and Agentic AI innovations to customer priorities and business objectives. • Develop and execute success and value realization plans that drive measurable outcomes, adoption, retention, and expansion. • Facilitate executive business reviews, steering committees, and value realization discussions. • Lead complex, multi-workstream transformation programs involving business, operational, technology, and change management stakeholders. • Establish governance structures, success metrics, risk management plans, and executive reporting mechanisms. • Coordinate internal and customer resources across Sales, Professional Services, Solution Engineering, Support, Product, and partner teams. • Identify and mitigate risks while ensuring customers maintain momentum toward strategic objectives. • Leverage your previous experience working directly in or advising for core functions of a health system to identify and pursue automation opportunities that are high-impact to your customer and scalable across your portfolio. • Support and advise delivery teams through provider-specific requirements gathering and process / technology redesign. • Stay current on healthcare industry trends, Agentic AI, automation technologies, and emerging SaaS innovations. • Help customers define, measure, and communicate the business impact of automation and AI initiatives. • Translate technical capabilities into business outcomes that resonate with executive and operational stakeholders. • Identify opportunities to expand platform adoption by aligning UiPath solutions to evolving customer priorities. • Drive customer advocacy through successful outcomes and strong partnership.

🎯 Requirements

• 10+ years of experience in Customer Success, Program Management, Management Consulting, Strategic Account Management, and/or related customer-facing roles. • Proven experience leading large-scale, multi-workstream programs involving cross-functional stakeholders, competing priorities, and executive governance. • Strong ability to translate complex provider-specific concepts and challenges into automation opportunities with clear and business-focused messaging for diverse audiences. • Exceptional communication, presentation, facilitation, and stakeholder management skills. • Demonstrates executive presence with an ability to influence without authority. • Experience identifying and building business cases, driving organizational alignment, managing risk, and achieving measurable customer outcomes. • Comfort discussing automation, AI, cloud technologies, and enterprise software solutions with both business and technical audiences. • Demonstrated track record of rapidly learning and adopting emerging technologies and applying them to customer business challenges.

🏖️ Benefits

• Offers Equity • Offers Bonus