Palo Alto Networks
10,000+ employees
🔒 Cybersecurity
🏢 Enterprise
💰 $1M Seed Round - Morta Security on 2013-02
Cybersecurity • Enterprise
Palo Alto Networks is a global cybersecurity company that provides AI-driven platforms, products, and services to protect networks, cloud workloads, endpoints, and applications. Its portfolio includes next-generation firewalls, SASE and Prisma Cloud (CNAPP) offerings, the Cortex security operations suite (XDR, XSOAR, XSIAM), and Unit 42 threat intelligence and incident response services. Palo Alto Networks helps enterprises secure AI deployments, automate SOC workflows, and prevent, detect, and respond to sophisticated threats across hybrid and multi-cloud environments.
Customer Success Architect
🔥 0 minutes ago
🤠 Texas – Remote
💵 $112k - $182.5k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Palo Alto Networks
10,000+ employees
🔒 Cybersecurity
🏢 Enterprise
💰 $1M Seed Round - Morta Security on 2013-02
Cybersecurity • Enterprise
Palo Alto Networks is a global cybersecurity company that provides AI-driven platforms, products, and services to protect networks, cloud workloads, endpoints, and applications. Its portfolio includes next-generation firewalls, SASE and Prisma Cloud (CNAPP) offerings, the Cortex security operations suite (XDR, XSOAR, XSIAM), and Unit 42 threat intelligence and incident response services. Palo Alto Networks helps enterprises secure AI deployments, automate SOC workflows, and prevent, detect, and respond to sophisticated threats across hybrid and multi-cloud environments.
📋 Description
• Acts as the product SME, assisting customers with their product questions and technical requirements, writing scripts, troubleshooting, training and other technical requests. • Working together with product and engineering teams ensuring our customers and partners get the most out of our products. • Ensure technical knowledge of the team is translated into articles and guides for our customers to consume allowing our customer coverage to scale.
🎯 Requirements
• 5+ years experience in Security Operations or Engineering with SIEM, SOAR, SOC, and/or XDR/EDR environments • Familiarity with cloud technologies, providers (such as GCP, AWS, Azure) and use-cases. • Strong understanding of enterprise security and IT products, systems, and processes • Experience with Linux system administration and troubleshooting • Proficiency in scripting with Python and/or JavaScript • Ability to work in a fast-paced, matrixed environment, managing multiple tasks under pressure • Skilled in collaborating with and influencing cross-functional teams • Strong communication skills and the ability to build and maintain relationships with customers • Experience in customer-facing roles is a must.
🏖️ Benefits
• A description of our employee benefits may be found here.
Apply NowSimilar Jobs
🔥 41 minutes ago
Client Success Executive I at EMS Management & Consultants managing client accounts and ensuring satisfaction. Focused on healthcare revenue cycle management and client retention strategies.
🔥 1 hour ago
Client Success & Operations Manager at AI Studio handling client relations and project management. Driving business operations and delivering value to credit union clients.
🔥 10 hours ago
Customer Success Manager responsible for managing client relationships and project success in a fast-paced digital marketing agency. Focused on driving client satisfaction through effective communication and project management.
🔥 10 hours ago
Customer Success Manager responsible for driving adoption of WellHive platform. Managing relationships with customer accounts and ensuring value realization through platform integration.
🔥 10 hours ago
Customer Success Manager supporting clients in utilizing Collaboration.Ai's products to ensure success and customer retention through onboarding and engagement strategies. Collaborating with global teams from the US and Germany.
