Academic Advisor

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Logo of UMass Global Career Bootcamps

UMass Global Career Bootcamps

11 - 50 employees

📚 Education

🔒 Cybersecurity

Education • Cybersecurity

UMass Global Career Bootcamps is a provider of online bootcamps focused on Software Engineering and Cyber Security, aiming to help individuals advance their careers in these high-demand fields. With a strong emphasis on e-learning, UMass Global equips students with the necessary skills to succeed in technology-driven jobs.

📋 Description

• Responsible to advise undergraduate and graduate students regarding program and course requirements. • Develop a strong rapport with assigned students, track and report student data and progress, maintain responsibility for student retention, and support the student in persistence through program completion. • Communicate and collaborate throughout the university advising community and perform other duties based on campus needs. • Maintain and review student records, update student database information, conduct data analysis, and respond to requests for information. • Monitor individual student progress and perform proactive advising outreach to discuss academic issues, program completion, and career goals to support retention while ensuring compliance to standards, policies and procedures. • Collaborate with the university community, including campus meetings and departmental committees, to support students’ educational experience resulting in action plans leading to student persistence. • Prepare program summary analyses, evaluative reports and recommendations to support retention initiatives.

🎯 Requirements

• Bachelor’s Degree • 1-3 years’ experience with student advising or related experience in an educational setting. • Experience in interpreting and applying academic policies for student degree requirements and academic progress. • Experience in resolving academic issues that also involve the career and life goals of the student. • Knowledge of learning needs of individual students based on their skills, abilities, and goals. • Excellent oral communication and writing skills to communicate clear, concise and grammatically correct documents, reports and correspondence. • Excellent interpersonal skills to interact with diverse constituents. • Strong organizational and analytical skills. • Required to maintain high level of confidentiality of student records. • Ability to abide by the ethical standards and guidelines for academic advising. • Ability to work both independently and as a team member. • Demonstrated ability to handle high volume and an ability to work in a dynamic and fast-paced environment. • Computer skills in the use of word processing, spreadsheet, database, electronic mail and internet applications. • Strong attention to detail and accuracy. • Desired Skill to develop creative and innovative solutions to complex student issues. • General understanding of curriculum for degree, credential and certificate programs. • Working knowledge of General Education and transfer requirements, with demonstrated ability to critically evaluate student records and transcripts. • Demonstrated knowledge of academic advising theories and principles. • General knowledge of enrollment management and retention best practices and the ability to apply them to an adult learning environment. • Working knowledge of student information systems as related to student records and advising. • Experience using virtual meeting platforms. • Working knowledge of and experience in the application of adult learning principles and higher education policies. • Understanding and ability to apply the competency based model of academic advising as endorsed by the National Academic Advising Association.

🏖️ Benefits

• Health: Medical, dental, and vision coverage with spending account options. • Work-Life Balance : Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break. • Financial Security: Life, disability, accident, legal, identity protection, and student debt support. • Retirement: 403(b) plan with a Roth option. 3% non-elective contribution and up to 6% match for a 9% total employer contribution! • Education: Tuition discounts for employees and family and Tuition Exchange program with other universities. PSLF eligible employer. • Wellness: Counseling services, Free Calm Health subscription and year-round wellness programs.

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