UMass Global Career Bootcamps
11 - 50 employees
Advance your career in Software Engineering or Cyber Security with online bootcamps from UMass Global, a leader in higher education.
Program Assistant
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🔥 0 minutes ago
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UMass Global Career Bootcamps
11 - 50 employees
Advance your career in Software Engineering or Cyber Security with online bootcamps from UMass Global, a leader in higher education.
📋 Description
• Provide administrative support for program operations and processes • Support faculty and staff with various administrative duties • Coordinate a variety of program activities, including but not limited to communications, events, and stakeholder engagement efforts • Perform data entry, information gathering and basic reporting assistance as needed • May assist with student inquiries and provide information about program • May provide administrative support related to specific program activities such as accreditation, experiential learning placements (e.g. practicums, student teaching), tracking and maintaining student program data • Perform other duties, as assigned
🎯 Requirements
• Bachelor’s degree or equivalent combination of education and experience • Related administrative, student services, program coordination, data tracking, or customer service experience preferred • General understanding of higher education program coordination, academic processes, and student support services. • Knowledge of data collection methods, tracking systems, and basic program evaluation principles, policies, and procedures. • Knowledge of community partnerships and workforce development programs, particularly in behavioral health or social services. • Strong interpersonal and communication skills to work effectively with diverse stakeholders, interdisciplinary teams, and external partners. • Strong organizational skills, attention to detail, and ability to manage competing priorities in a deadline-driven environment. • Ability to analyze information, identify gaps in program processes or compliance, and support student success through coordination, follow-up, and connecting to resources. • Ability to multitask, troubleshoot and problem solve, and work effectively under pressure within a collaborative environment. • Personal computer and intermediate knowledge of Zoom, Microsoft Office Suite, including word, excel, teams and outlook or equivalent Google Workspace tools (Gmail, Docs, Sheets, Slides).
🏖️ Benefits
• Medical, dental, and vision coverage with spending account options. • Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break. • Life, disability, accident, legal, identity protection, and student debt support. • 403(b) plan with a Roth option. 3% non-elective contribution and up to 6% match for a 9% total employer contribution! • Tuition discounts for employees and family and Tuition Exchange program with other universities. • Counseling services, Free Calm Health subscription and year-round wellness programs.
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