Patient Access Specialist III – Practice Operations

🔥 0 minutes ago

🦀 Maryland – Remote

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💵 $21 - $31 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Logo of University of Maryland Faculty Physicians

University of Maryland Faculty Physicians

1001 - 5000 employees

📚 Education

🧘 Wellness

Education • Wellness

University of Maryland Faculty Physicians is a clinical group practice affiliated with the University of Maryland School of Medicine that provides a wide range of outpatient medical services, including dermatology, cardiology, ophthalmology, urgent care, facial plastic surgery, and medi-spa treatments. The organization operates multiple patient-facing clinics, offers patient portal services (MyChart), appointment scheduling, billing, and partners with the university for clinical education and faculty-led care.

📋 Description

• Responds to a high volume of appointment requests • Schedules appropriate medical exams, procedures, and tests • Serves as escalation point for questions from Specialists I and II and complex scheduling requests

🎯 Requirements

• High school diploma or GED preferred • Minimum 3 years of medical office or call center experience • Strong computer skills • Strong customer service and phone etiquette skills • Accurate data entry skills

🏖️ Benefits

• total rewards package supporting health, life, career, and retirement

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