Admissions Advisor

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🕒 May 26

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UMGC Ventures

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

📚 Education

🤝 Non-profit

Education • Non-profit

UMGC Ventures is a 501(c)(3) non-profit supporting organization for University of Maryland Global Campus (UMGC). It serves as a hub for innovation in learning design and development, aiming to create transformational solutions in higher education tailored to the needs of learners, businesses, community organizations, and governments. The organization focuses on digital learning experiences, modularized learning, and developing new credentialing and certification programs to support workforce development. UMGC Ventures is committed to delivering globally accessible, affordable, and quality adult education, leveraging agility and strategic thinking to adapt to evolving educational needs.

📋 Description

• Guide prospective students through their decision-making process by engaging in a consultative dialogue to explore and uncover student needs and concerns, presenting information in a professional, articulate, and confident manner, and effectively communicating the value proposition of the university to achieve desired conversion and meet/exceed enrollment growth targets • Accurately document, maintain, and track all student interactions, information, and progression through the CRM system • Drive new student recruitment and first term success through problem solving in a way that leaves the new student feeling as if they have a strong advocate for their success • Meet speed to response goals and demonstrate high quality customer service throughout all student and staff interactions • Maintain departmental Service Level Agreements in line with management expectation • Act as a liaison for prospective students by assisting with all processes to include registration, degree planning and act as a liaison between students and other University departments

🎯 Requirements

• An earned Associate's Degree • At least 1 year serving in an Admissions, Advising, Coaching or Consultative Sales role • Experience working in a goal-driven, measured performance and team environment is required • Candidates must possess excellent customer service and time management skills, high learning agility, creative problem solving, interpersonal, oral and written communications, with strong attention to detail and accuracy • Excellent interpersonal communication skills for both one-on-one interactions and group presentations with diverse populations of students • Upbeat and outgoing personality with a desire to encourage students to succeed and ability to address and overcome student concerns • Excellent computer and keyboarding skills (Microsoft Office, inclusive of Word, Excel, PowerPoint

🏖️ Benefits

• Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years). • Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. • Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. • Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA). • Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service.