Experience Designer

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🔥 1 minute ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $84k - $94k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎨 Product Designer (UI/UX)

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UMGC Ventures

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

📚 Education

🤝 Non-profit

Education • Non-profit

UMGC Ventures is a 501(c)(3) non-profit supporting organization for University of Maryland Global Campus (UMGC). It serves as a hub for innovation in learning design and development, aiming to create transformational solutions in higher education tailored to the needs of learners, businesses, community organizations, and governments. The organization focuses on digital learning experiences, modularized learning, and developing new credentialing and certification programs to support workforce development. UMGC Ventures is committed to delivering globally accessible, affordable, and quality adult education, leveraging agility and strategic thinking to adapt to evolving educational needs.

📋 Description

• Conduct user research and interviews to understand learner needs and contribute to the development of student-centered solutions aligned with institutional goals. • Support product and experience initiatives by gathering requirements, documenting processes, and collaborating with stakeholders, technology teams, and external partners. • Participate in discovery and research activities, help validate solutions, and contribute to experience improvement recommendations. • Assist with solution development, testing, implementation planning, and adoption efforts using agile and collaborative approaches. • Monitor trends, conduct market research, and identify opportunities to enhance student experiences and digital products. • Analyze user feedback and performance metrics to support data-informed recommendations and continuous improvement efforts.

🎯 Requirements

• Bachelor's degree required. Preferred disciplines include Computer Science, Business, Information Technology, User Experience Design, or a related field. • 3–5 years of experience in higher education, customer experience, user experience, product support, digital engagement, or related fields. • Experience in higher education environments. • Experience supporting digital experience initiatives or product enhancement efforts. • Experience collaborating on cross-functional projects and technology-enabled.

🏖️ Benefits

• Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years). Time off rates will be prorated based on the number of hours worked. • Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. • Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. • Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA). • Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service.