Salesforce System Enhancement and Optimization

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Umoja Community Education Foundation, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

The Umoja Community Education Foundation is a community and critical resource dedicated to enhancing the cultural and educational experiences of African American and other students.

📋 Description

• Upgrade and improve the existing Salesforce environment for the Umoja Community Education Foundation. • Build out automations and task assignments to reduce manual work and route tasks/records to the right people automatically. • Create tailored tools and views for individual teams for department-specific use. • Clean up contact automation and resolve data quality issues. • Build executive and operational dashboards for performance oversight.

🎯 Requirements

• Salesforce Administrator certification (required); Platform Developer I certification strongly preferred. • Hands-on experience with Salesforce back-end configuration and development, including objects, fields, relationships, validation rules, and automation (Flows, and Apex where appropriate). • Experience designing custom applications and configuring user permissions, profiles, and roles. • Demonstrated experience with data cleaning, deduplication, and data-integrity work at scale. • Strong knowledge of database concepts (relational data models, normalization, data integrity). • Ability to translate operational needs into technical solutions and to communicate clearly with non-technical stakeholders. • Experience delivering scoped projects on time and within budget as a small firm or independent consultant. • Demonstrated experience designing and building executive-level dashboards and KPI reporting in Salesforce, including custom report types, dynamic dashboards, and dashboard subscriptions; experience with Tableau or CRM Analytics is a plus. • Plus: Experience in the nonprofit or higher-education sector, and/or with Nonprofit Cloud / NPSP, if applicable. • Plus: Familiarity with SQL or related data tools.