Business Advisor, Field Support Specialist

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🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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United Franchise Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1986

💼 Consulting

🍽️ Food & Beverage

📣 Marketing

Consulting • Food & Beverage • Marketing

United Franchise Group (UFG) is a global leader in franchising, encompassing an affiliated family of award-winning brands and services. With over 35 years of experience, UFG offers a diverse range of business-to-business, retail, and food franchise opportunities, helping entrepreneurs worldwide through the expertise of its franchise services companies. Their portfolio includes several top-ranked brands, such as Signarama, Fully Promoted, and Venture X, and serves over 1600 franchises in more than 60 countries. UFG also provides consulting services to help businesses transform into successful franchises.

📋 Description

• Visit franchise locations to understand what’s working and where there are opportunities to improve • Work directly with owners and managers on sales, operations, marketing, staffing, and profitability • Use P&Ls and other financial information to help identify opportunities for growth • Help franchisees set realistic goals and create plans to achieve them • Provide guidance on marketing programs, training, technology, and best practices • Help troubleshoot operational and technical challenges • Share ideas and successful practices from other Signarama locations • Work closely with the corporate team to ensure franchisees have the support and resources they need • Build strong, long-term relationships with franchise owners and their teams • Celebrate successes and help work through business challenges • Travel approximately 50% of the time throughout the assigned territory

🎯 Requirements

• Sign industry experience in a sign shop, sign franchise, signage manufacturing, sales, production, installation, or related area • Understanding of the sign industry, owner challenges, and profitable operations • Previous experience as a Business Advisor, Field Support Specialist, Operations Manager, General Manager, or similar role is a plus • Franchise experience is helpful • Experience working with budgets and P&L statements • Understanding of sales, marketing, and retail business practices • Experience helping businesses improve processes and profitability • Strong project management and organizational skills • Ability to help franchisees work through labor, vendor, supplier, and operational challenges • Strong communication and relationship-building skills • Comfortable working with owners, managers, and employees at all levels • Strong problem-solving skills and willingness to find solutions • Technical aptitude and ability to quickly learn new technology • Experience with graphic design software, point-of-sale systems, accounting software, or other technology used in the sign industry • Proficient with Microsoft Office and other common business software • Valid driver's license and automobile insurance • Flexibility to travel approximately 50% of the time

🏖️ Benefits

• Competitive compensation • Comprehensive training and onboarding • Opportunities to travel and work with franchise owners across the country • Medical, dental, vision, and life insurance • Short- and long-term disability coverage • Generous time off (PTO) • 401(k) with company match • Team-building and social events • Leadership and professional development opportunities • Recognition for top performers • Opportunities to give back through company philanthropy