Operations Advisor

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United Franchise Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1986

💼 Consulting

🍽️ Food & Beverage

📣 Marketing

Consulting • Food & Beverage • Marketing

United Franchise Group (UFG) is a global leader in franchising, encompassing an affiliated family of award-winning brands and services. With over 35 years of experience, UFG offers a diverse range of business-to-business, retail, and food franchise opportunities, helping entrepreneurs worldwide through the expertise of its franchise services companies. Their portfolio includes several top-ranked brands, such as Signarama, Fully Promoted, and Venture X, and serves over 1600 franchises in more than 60 countries. UFG also provides consulting services to help businesses transform into successful franchises.

📋 Description

• Provide franchisees with industry training and support in the assigned region while driving profitability • Implement the franchisee store startup program, including operational training and marketing assessments • Maintain knowledge and skill in operations and training • Contact franchise owners before and after opening • Support pre-opening schedules, training, shift control, scheduling, ordering, and daily/nightly paperwork • Communicate opening milestones, delays, and issues to the Operations Manager and other personnel • Follow up with restaurants after opening and visit underperforming stores • Develop action plans to address deficiencies and ensure brand standards • Visit all stores at least twice per year • Improve operational standards through guidance, training, and management-skills development • Train franchisees and store employees to comply with the franchise model and system • Instruct employees on safe operation and handling of equipment and products • Examine P&L statements and advise franchisees on best practices • Consult with franchisees to identify needs and opportunities and determine required investigations • Advise Support Department on franchisee issues and follow up on its behalf • Compile brand-compliance data and help franchisees upgrade their image • Assist corporate planning of regional meetings • Complete and maintain paperwork, records, and daily reports • Maintain daily and weekly schedules in Microsoft Outlook • Travel 70–80% in and outside the region

🎯 Requirements

• Associate's degree or equivalent from a two-year college or technical school; or two to four years of related experience and/or training; or equivalent combination of education and experience • Strong working knowledge of Microsoft Office Suite • Proficiency with Internet Explorer or Google Chrome • Experience with scheduling software • Experience with point-of-sale (POS) software • Eligible driver’s license and valid automobile insurance required • Credit card with an available credit limit to cover expenses • Strong background in the related industry • Sales and business operations experience • Ability to read a profit and loss statement • Restaurant experience required • Ability to travel an average of 70–80% of the time

🏖️ Benefits

• Competitive compensation • Comprehensive training at headquarters • Travel opportunities • Medical, Dental, Vision, and Life insurance coverage • Short- and Long-term disability insurance • Generous time off and paid Holidays • 401(k) plan with company match • Employee Development Programs • Social gatherings and team building activities • Leadership workshops for personal development • Recognition for top performers • Philanthropy opportunities to give back to the community