Telecom Expense Project Manager

Job not on LinkedIn

🔥 5 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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Unity Communications.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Unity Communications is a versatile business process outsourcing (BPO) provider offering a wide range of services including contact center as a service (CCaaS), data entry, digital marketing, IT support, and more. They cater to diverse industries such as e-commerce, healthcare, fintech, real estate, and technology. With locations in Phoenix, Arizona, and global offices in the Philippines and Mexico, Unity Communications is dedicated to optimizing business growth through process optimization and outsourcing solutions. Known for their responsive and effective team, the company is committed to delivering exceptional service and seamless operations for their clients across the globe.

📋 Description

• Plan and deliver Telecom Expense Management projects from kickoff through savings realization • Lead end to end TEM projects, including scoping, planning, execution, and closeout • Build and validate telecom inventories of circuits, lines, devices, and contracts against carrier invoices • Audit invoices for rate errors, duplicate charges, unused services, and incorrect taxes or surcharges • Manage billing disputes with carriers and track credit recovery to resolution • Identify and execute cost reduction opportunities such as service disconnects, plan right sizing, and carrier consolidation • Support contract negotiations, RFPs, and renewals to secure better pricing and terms • Coordinate carrier transitions, site cutovers, and new service installs • Implement and configure TEM platforms, approval workflows, and cost allocation structures • Track savings against targets and deliver regular status, risk, and savings reports to clients and leadership • Work with IT, finance, procurement, and carrier account teams to keep projects on schedule • Document processes and build repeatable playbooks for future engagements • Take on additional tasks and projects outside the listed duties as business needs arise

🎯 Requirements

• 3 to 5 years of experience in telecom expense management, telecom procurement, IT project management, or a similar role • Working knowledge of carrier billing, including voice, data, wireless, and circuit services • Proven record of managing multiple projects with competing deadlines • Ability to multitask and manage several projects and priorities at once • Willingness to explore new areas and work outside your comfort zone, with a flexible, can do approach to tasks beyond your core responsibilities • Strong Excel and data analysis skills • Clear written and verbal communication with client executives and carrier representatives • Legal authorization to work in the United States • PMP, PMI ACP, or equivalent certification preferred • Hands on experience with a TEM platform such as Tangoe, Calero, or similar preferred • Experience with carriers such as AT&T, Verizon, Lumen, and T-Mobile preferred • Background in a BPO, MSP, or telecom services environment preferred • Experience with contract review and vendor negotiation preferred

🏖️ Benefits

• Competitive salary • Remote work • Monday through Friday schedule • Career development opportunities • Collaborative work environment