Tribal Operations Specialist

🔥 0 minutes ago

🌵 Arizona – Remote

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💵 $40.2k - $72k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Logo of University of Phoenix

University of Phoenix

5001 - 10000 employees

Founded 1976

📚 Education

👥 B2C

💰 $127.1k Venture Round - University of Phoenix on 2020-04

Education • B2C

University of Phoenix is an online university that offers flexible, career-focused degree programs and certificates from associate through doctoral levels. The institution emphasizes online, competency-based and direct-assessment learning formats designed for working adults, with programs in fields such as business, healthcare, information technology, education, nursing, psychology, and criminal justice. The university also provides student resources, employer tuition solutions, military support, and tools for transfer credits and financial aid.

📋 Description

• Serve as a primary contact for students and Enrollment staff regarding tribal employer service agreements, tribal scholarship funding, and related services and benefits • Assist new and current tribal students with enrollment and funding processes, including tribal clearance, in accordance with policies and tribal requirements • Ensure timely completion of processes to meet tribal deadlines • Collaborate with Re-Entry, Alumni, Single Course, Military, and other internal teams to process tribal benefits for unique circumstances • Serve as the primary point of contact for Enrollment staff to ensure efficient, accurate, and timely processing • Stay current on business and tribal partnership promotions, discounts, and scholarships • Maintain accurate and timely student records documenting current and next steps through the tribal process • Implement daily and weekly Tribal Retention Strategy processes to mitigate potential education barriers • Travel as needed to Tribal conferences, tradeshows, and college fairs for business development • Perform other duties as assigned or apparent

🎯 Requirements

• High school diploma or GED • Three (3) years of experience in higher education or tribal scholarship processing • Strong computer skills including intermediate knowledge of MS Office, Outlook, and SharePoint • Advanced knowledge of systems and processes related to tribal scholarship funding • Exceptional organization, excellent written and verbal communication skills, timely follow up and superior customer service skills • Ability to collect, analyze and interpret data, including policies and procedures, to troubleshoot and solve potential issues related to tribal funding and benefits • Ability to collaborate in a fast-paced team environment with strong interpersonal and communication skills • Ability to travel as needed to attend Tribal conferences, tradeshows and college fairs • Bachelor’s Degree

🏖️ Benefits

• Medical, dental and vision plans • Flexible Spending Accounts • Health Savings Accounts • Life and Disability insurance • Wellness incentive program • Competitive 401(k) employer match • Substantial tuition discount for you and eligible dependents • Generous time off package, including paid vacation, sick time and company holidays • Excellent benefits • Recognition program • Learning and development tools • Tuition vouchers for employees and their qualified family members

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