Instructional Design Specialist

🔥 12 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $25 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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UPS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1907

📦 Logistics

🚗 Transport

🤝 B2B

💰 Grant on 2025-08

Logistics • Transport • B2B

UPS is United Parcel Service of America, Inc. , a global package delivery, logistics, and supply chain management company. It operates parcel, freight, and air transportation services (including UPS Airlines) and provides delivery and logistics solutions for both consumers and businesses, with extensive operational and professional development programs.

📋 Description

• Support the design and creation of The UPS Store franchise network training programs and materials using instructional design methods • Work with subject matter experts, managers, vendors, and cross-functional teams to understand policies, procedures, systems, and skills requiring instruction • Recommend training solutions aligned with project and company objectives • Manage and coordinate the design, development, and implementation of instructor-led training programs • Create Trainer Guides, Participant Guides, trainer slide decks, Quick Reference Guides, FAQs, Job Aids, Information Sheets, instructional video scripts, and web-based trainings • Upload new training elements into the learning management system for the franchise network • Provide instructional expertise and recommendations to trainers and SMEs • Coordinate with SMEs and project managers throughout course development, including planning, brainstorming, media development, and writing • Produce instructional materials for classroom, e-learning, video, and written job-aid delivery methods • Create course content outlines and curricula for Franchisee and Center Manager instructor-led training programs • Gather training-needs data and learning interventions • Write course content and create relevant graphics aligned with learning objectives • Collect text, graphics, animations, audio, glossary content, and test questions for training materials • Review procedures and guidelines to ensure materials meet training goals • Identify online-learning technology innovations and recommend project improvements • Collaborate with internal clients, SMEs, and project managers on project direction and management • Design surveys, questionnaires, and other evaluation tools to measure training effectiveness

🎯 Requirements

• Experience demonstrating proficiency with Microsoft Office Suite products (Word, Excel, and PowerPoint) • Basic knowledge of visual design principles and ability to create visually appealing and engaging learning materials • Excellent written and verbal communication skills • Experience creating executive-level reports, dashboards, and data visualizations communicating training participation, completion rates, knowledge retention, and program performance trends • Instructional Design experience in a corporate environment • Preferred: Bachelor’s Degree (or internationally comparable degree) in Instructional Design, Business Administration, Training and Development, Project Management, English, Graphic Design, or related discipline • Preferred: Experience in an adult learning or training environment • Preferred: Experience using Learning Management Systems (LMS) • Preferred: Experience using Adobe Suites, Rise 360, Articulate, and/or Storyline • Knowledge of adult learning theory and instructional design • Awareness of graphic design, audio-video production, and editing principles as related to learning content • Understanding of project implementation objectives, project plans, project risks, and status updates • Understanding of design and development procedures linked to business requirements • Ability to identify business needs, learning gaps, implementation gaps, and appropriate learning measurement • Multicultural agility and interest in cultural differences impacting business

🏖️ Benefits

• Permanent employment • Visa sponsorship for specific positions • Equal opportunity workplace free of discrimination, harassment, and retaliation