Brokerage Product Development Manager

🔥 1 hour ago

🌽 Illinois, Kansas – Remote

🌽 Illinois – Remote 🌪️ Kansas – Remote

💵 $97.3k - $180.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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UPS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1907

🚗 Transport

Transport • Logistics

UPS is a global logistics and package delivery company known for its extensive network and workforce. It offers a wide range of job opportunities including seasonal support, driver, warehouse, and professional positions in various locations across the United States and internationally. UPS focuses on delivering not just goods, but also dreams, gifts, and memories, while maintaining a strong emphasis on employee diversity, inclusion, and well-being. It connects the world through reliable delivery services, helping facilitate business and personal connections worldwide.

📋 Description

• Supports Primary Sales / Operations with customs brokerage customer accounts, revenue retention, and churn reduction to maintain revenue levels • Provides customs brokerage product expertise and input during solution development, contract negotiation, statement of work, and pricing agreement to maintain competitiveness and profitability • Participates in customer meetings and quarterly business reviews to provide leadership and strategic vision as related to customs brokerage impact on long-term partnerships • Ensures standard operating procedures and key performance indicators are managed effectively to meet UPS goals and to ensure customer satisfaction • Advises customers on supply chain improvement opportunities and works collaboratively with other teams to develop solutions which reinforce the UPS value-added proposition • Assists others to ensure UPS meets client customs brokerage performance goals and expectations while minimizing negative impacts to other departments • Gathers and shares customs brokerage customer service best practices • Reviews customs brokerage service standards with customers to reach agreement on service levels and to retain business and manage organic growth • Provides excellent customs brokerage service to increase customer satisfaction • Coordinates with other teams to conduct business and customer review meetings

🎯 Requirements

• Bachelor’s Degree or international equivalent in Business or Transportation - Preferred • Customs Brokerage Product Knowledge • Willingness to Learn • Licensed Customs Broker • Occasional travel required • Remote position with a preference for domicile in Kansas City, Chicago, Denver & Seattle

🏖️ Benefits

• Medical/prescription drug coverage • Dental coverage • Vision coverage • Flexible Spending Account • Health Savings Account • Dependent Care Flexible Spending Account • Basic and Supplemental Life Insurance & Accidental Death and Dismemberment • Disability Income Protection Plan • Employee Assistance Program • 401(k) retirement program • Vacation • Paid Holidays and Personal time • Paid Sick and Family and Medical Leave time as required by law • Discounted Employee Stock Purchase Program