
5001 - 10000 employees
Founded 2012
💼 Consulting
🏥 Healthcare
⚕️ Healthcare Insurance
Consulting • Healthcare • Healthcare Insurance
US Anesthesia Partners is a leading provider of comprehensive anesthesia services, dedicated to delivering exceptional patient care and operational excellence. Founded by a team of forward-thinking anesthesiologists, USAP specializes in various anesthesiology areas including cardiovascular care, obstetrics, and pediatrics. With a network of thousands of clinicians and hundreds of facility partners across the nation, they serve over two million patients annually, aiming to redefine the standards of quality in anesthesia services.
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5001 - 10000 employees
Founded 2012
💼 Consulting
🏥 Healthcare
⚕️ Healthcare Insurance
Consulting • Healthcare • Healthcare Insurance
US Anesthesia Partners is a leading provider of comprehensive anesthesia services, dedicated to delivering exceptional patient care and operational excellence. Founded by a team of forward-thinking anesthesiologists, USAP specializes in various anesthesiology areas including cardiovascular care, obstetrics, and pediatrics. With a network of thousands of clinicians and hundreds of facility partners across the nation, they serve over two million patients annually, aiming to redefine the standards of quality in anesthesia services.
• Provides first-level support for Workday ERP and iCIMS users, troubleshooting, resolving issues, and escalating complex cases • Gathers and documents functional requirements for system enhancements and updates • Performs system testing, including user acceptance testing (UAT) • Develops end-user training materials, guides, and documentation • Supports iCIMS and Workday modules including HCM, payroll, finance, and time tracking • Monitors and responds to support tickets using internal tracking tools • Collaborates with IT and business teams to ensure integrations function correctly and data flows seamlessly • Participates in system upgrades, patch testing, and regression testing • Assists with data analysis and reporting within HR systems for business decisions and compliance needs • Stays current on system best practices, new features, and updates
• Bachelor’s degree in information technology, business administration, finance, human resources, or a related field (or equivalent experience) • 1-3 years of experience in IT support, ERP administration, HR, HRIS, finance support, or a related field • Exposure to Workday ERP and iCIMS or other enterprise systems is preferred but not required • Experience with ticketing systems and basic SQL knowledge is a plus • Basic understanding of ERP systems, preferably Workday and iCIMS, or a strong willingness to learn • Strong problem-solving skills with the ability to analyze issues and identify root causes • Excellent verbal and written communication skills to interact with business users and technical teams • High attention to detail with strong analytical and troubleshooting abilities • Ability to manage multiple tasks in a fast-paced environment and meet deadlines • Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint) and familiarity with reporting tools • Basic knowledge of business processes in HR, finance, or payroll is a plus • Team-oriented with a customer service mindset and a proactive approach to problem resolution • Ability to meet the stated physical requirements, with or without reasonable accommodation
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