Management & Technology Consulting Operations Manager

🕒 September 4

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Logo of V2 Strategic Advisors

V2 Strategic Advisors

51 - 200 employees

💼 Consulting

☁️ SaaS

🤝 B2B

Consulting • SaaS • B2B

V2 Strategic Advisors is a consulting firm specializing in Salesforce implementations and managed services. They deliver strategic advisory services, focusing on industry-specific Salesforce solutions to optimize business performance. V2 offers a comprehensive range of services from transformation advisory, cloud deployments, and ongoing managed support to custom solutions for various industries. The company has worked on numerous projects across sectors such as media, communications, retail, consumer goods, and more, leveraging their in-house expertise and proprietary frameworks to drive business growth and innovation. Their approach includes not just deploying technology but creating a partnership with clients to fully realize Salesforce's capabilities.

📋 Description

• Own and continuously improve internal business processes, operational workflows, cross-team handoffs, reporting cadences, and resourcing • Identify bottlenecks and inefficiencies, propose fixes, and drive improvements to completion • Support budget tracking and operational reporting for leadership • Own project plans, timelines, and status reporting for Operations and IT initiatives • Coordinate cross-functional dependencies and vendors, including penetration testing firms and platform vendors • Manage the annual and ongoing penetration testing cycle, including scoping, vendor coordination, and remediation tracking • Design and help implement data retention policies across Google Workspace, Salesforce, and Slack • Build and iterate on agentic and AI-assisted workflows using platforms such as Claude and Gemini • Administer and optimize Salesforce, Okta, 1Password, CrowdStrike, Asana, and Google Workspace • Provide strategic and advisory support to the VP of Operations and IT Manager on tooling, processes, and technology roadmaps • Manage software and vendor contract renewals, product evaluations, audits, and annual IT policy updates • Provide day-to-day operational and IT support, access provisioning, ticket triage, and tool onboarding

🎯 Requirements

• Experience in management and/or technology consulting operations; 3–6+ years of experience • Bachelor's degree in Business, Information Systems, Computer Science, or a related field; equivalent experience considered • Understanding of consulting operations, including resource planning, timesheets and utilization, program budgeting, milestone oversight, project-management-related IT systems, and consulting talent development strategies • Ability to design, document, and improve operational processes • Project management skills, including prioritization, planning, and on-time delivery across multiple initiatives • Ability to configure or troubleshoot enterprise platforms directly • Working knowledge of IT security and compliance fundamentals, penetration testing coordination, access management, and data retention/governance policy • Vendor management, product evaluation, renewal lifecycle management, audit support, and policy update experience • Experience configuring, administering, or optimizing enterprise SaaS platforms such as Salesforce, Okta, 1Password, CrowdStrike, Google Workspace, Gemini, Claude, or Asana strongly preferred • Experience supporting or building AI-driven/agentic workflows is a strong plus • Sound judgment, clear communication, comfort with ambiguity, and experience in a small, fast-moving team

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