Director, Design – Reimbursement Support

🕒 July 7

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟠 Senior

🧑‍🎨 Art Director

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Valeris

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris is a fully integrated life sciences commercialization partner formed by the merger of PharmaCord and Mercalis. The company provides comprehensive solutions across the healthcare value chain to help life sciences companies bring products to market and improve patient access and adherence. Valeris offers data and strategic insights, patient support and access programs, and healthcare provider engagement tools, serving over 500 life sciences customers and supporting millions of patients. Headquartered in Morrisville, North Carolina and Jeffersonville, Indiana, Valeris focuses on enabling commercialization and patient-centric services for pharmaceutical and life sciences organizations.

📋 Description

• Provide excellent customer service, exceptional program management, in-depth program knowledge, and operational excellence for assigned brands • Serve as the primary point of contact between customers and Valeris • Measure and monitor program key performance indicators to develop data-driven recommendations • Manage and coordinate client vendor relationships (agencies, SPPs, HUBs, service providers, data/analytics teams) • Build and maintain strong collaborative relationships with all internal functional areas • Manage client contracts/statements of work and execute accordingly • Make recommendations to program strategies and roadmap offering the best solution for client projects • Gather and document business requirements and communicate understanding for all key stakeholders • Manage the program budget, including annual budget projections • Conduct regular meetings and deliver presentations and consultative recommendations to stakeholders • Provide mentorship and training to Associate Program Managers where needed • Develop and implement innovative solutions for clients to maximize brand value and competitive positioning

🎯 Requirements

• Bachelor’s degree in business, healthcare administration, public health, or a related field • 5+ years of experience in patient support programs, copay assistance, market access operations, or reimbursement within life sciences or specialty pharmaceutical environments • Demonstrated experience working with pharmacy and medical claims data, including claims processing, adjudication, benefit design interpretation, and downstream reporting or analysis • Knowledge of regulatory and compliance requirements impacting copay programs • Ability to interact with internal and external stakeholders as a member of a highly collaborative team • Excellent project management, analytical, and communication skills

🏖️ Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Additional health support, including telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting • Paid Time Off (PTO) and Sick Leave to support work-life balance • Team members receive nine paid holidays plus two floating holidays • Opportunities for advancement in a company that supports personal and professional growth • A challenging, stimulating work environment that encourages new ideas • Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace • A mission-driven, inclusive culture where your work makes a meaningful impact