Patient Support Nurse

🕒 3 days ago

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Valeris

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris is a fully integrated life sciences commercialization partner formed by the merger of PharmaCord and Mercalis. The company provides comprehensive solutions across the healthcare value chain to help life sciences companies bring products to market and improve patient access and adherence. Valeris offers data and strategic insights, patient support and access programs, and healthcare provider engagement tools, serving over 500 life sciences customers and supporting millions of patients. Headquartered in Morrisville, North Carolina and Jeffersonville, Indiana, Valeris focuses on enabling commercialization and patient-centric services for pharmaceutical and life sciences organizations.

📋 Description

• Serve as a consistent resource throughout the continuum of program services, which includes identifying barriers to therapy and helping the patient understand and navigate such barriers. • Serve as an educator who possesses knowledge and practical experience about clinical treatments and the strong emotions and financial implications associated with a new diagnosis, living with a chronic medical condition or life-threatening condition. • Enable patients by providing them with information and education about: their prescribed therapy and course of treatment, fairly balanced with benefits and known side effects per manufacturer product information, proper administration and dosing of prescribed therapy, calling and working with the patient’s insurance payer to determine coverage benefits, anticipated out-of-pocket costs associated with their therapy and resources for financial assistance, where applicable based upon needs communicated by the patient support to help better manage the stress involved in their diagnosis. • Empower the patient to participate in their personal care process by triaging the patient to support for other non-program needs such as social or other intervention programs. • Reporting of Adverse Events/ Product Complaint received in accordance with SOP and good manufacturer practices. • Utilize Valeris’ values as the driving force behind the team’s success. • On time adherence to training deadlines for all corporate policies and procedures. • Ensure all SOPs are followed with consistency. • Perform additional tasks or projects as assigned.

🎯 Requirements

• Must have active RN licensure in current state of practice. • 2-3 years of nursing experience with relevant disease state experience preferred. • Nurseline triage, Call Center Utilization Management, Call Center Case Management, a plus. • Case management or Clinical Trial Nurse experience, a plus. • Bachelor's degree preferred. • Remote work eligibility is subject to all work from home criteria met and based on business need. • Prefer candidates who can type at least 35 words per minute with 97% accuracy.

🏖️ Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Additional health support, including telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting • Paid Time Off (PTO) and Sick Leave to support work-life balance • Team members receive nine paid holidays plus two floating holidays • Opportunities for advancement in a company that supports personal and professional growth • A challenging, stimulating work environment that encourages new ideas • Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace • A mission-driven, inclusive culture where your work makes a meaningful impact