Program Manager, Client Services – Clinical Trial Support

🔥 12 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Valeris

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris is a fully integrated life sciences commercialization partner formed by the merger of PharmaCord and Mercalis. The company provides comprehensive solutions across the healthcare value chain to help life sciences companies bring products to market and improve patient access and adherence. Valeris offers data and strategic insights, patient support and access programs, and healthcare provider engagement tools, serving over 500 life sciences customers and supporting millions of patients. Headquartered in Morrisville, North Carolina and Jeffersonville, Indiana, Valeris focuses on enabling commercialization and patient-centric services for pharmaceutical and life sciences organizations.

📋 Description

• Manage client contracts and statements of work • Host and facilitate internal and client kick-off calls • Gather, document, and communicate business requirements and changes to clients, sponsors, internal functional areas, and stakeholders • Oversee client program budgets using advanced Microsoft Excel, tracking formulas, prefund accounts, and invoices • Notify stakeholders of price changes and create and execute change orders • Serve as primary business relationship manager for clients, vendors, and pharmacies • Conduct regular meetings to report program status, troubleshoot issues, and provide solutions and support • Measure and monitor program key performance indicators and business rules • Assist clients with organization-specific requirements and processes • Manage and coordinate relationships with third-party service vendors • Build relationships with internal functional areas and lead internal project stakeholders • Oversee program implementation using detailed checklists • Serve as an internal and external subject matter expert • Complete required training and follow SOPs • Perform miscellaneous assigned tasks and projects

🎯 Requirements

• Bachelor's degree with a concentration in Business, Accounting, Marketing, healthcare, or the pharmaceutical industry • 3–4 years of project or program management experience • Budget management and/or financial accounting skills • Proficiency in Microsoft Excel, including advanced formulas, functions, and budgeting analysis • High proficiency in Microsoft Office programs, including SharePoint, PowerPoint, Word, and OneNote • Ability to travel locally and out of town, up to 10% • Ability to talk or hear, sit for long periods, type, handle or feel, and reach with hands and arms • Ability to type at least 35 words per minute with 97% accuracy preferred • Successful completion of a background check and, depending on the position, a drug screen • Experience in the clinical trials industry preferred • Legal contracting experience preferred • Graduate degree and/or additional certifications, including PMP, preferred • Extensive experience with Valeris systems and services preferred • MicroStrategy, client interactions, Conga, Salesforce, and Sherlock experience encouraged for internal applicants

🏖️ Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting • Paid Time Off (PTO) and Sick Leave • Nine paid holidays plus two floating holidays • Opportunities for advancement and personal and professional growth • Challenging, stimulating work environment encouraging new ideas • Inclusive workplace and mission-driven culture • Background check and, depending on the position, drug screen