Program Manager – Copay

🔥 0 minutes ago

🏈 Alabama, Alaska, +43 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 10%

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Logo of Valeris

Valeris

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris is a fully integrated life sciences commercialization partner formed by the merger of PharmaCord and Mercalis. The company provides comprehensive solutions across the healthcare value chain to help life sciences companies bring products to market and improve patient access and adherence. Valeris offers data and strategic insights, patient support and access programs, and healthcare provider engagement tools, serving over 500 life sciences customers and supporting millions of patients. Headquartered in Morrisville, North Carolina and Jeffersonville, Indiana, Valeris focuses on enabling commercialization and patient-centric services for pharmaceutical and life sciences organizations.

📋 Description

• Serve as the primary client relationship manager and accountable owner for program execution, account management, financial oversight, and business analysis across assigned brands • Act as the main point of contact between clients and Valeris • Coordinate with cross-functional teams to deliver solutions on time, within scope, and on budget • Develop expertise in assigned therapeutic areas, competitive landscapes, and client objectives • Provide strategic guidance and innovative solutions to maximize program performance and brand value • Leverage data and key performance indicators to deliver actionable recommendations • Help clients navigate organizational processes and manage vendor and partner relationships • Foster collaboration across internal and external stakeholders • Complete program maintenance, updates, launches, and business rule changes • Monitor account funding, claims workflows, trackers, escalations, communications tickets, change orders, budgets, invoices, contracts, and project sheets • Lead weekly touchpoints with J&J, develop agendas, facilitate discussions, distribute meeting minutes, and follow up on action items • Prepare weekly automated reporting, insights trackers, core program metric reviews, and quarterly business review materials • Coordinate with HUB Project Managers and track impacts on program metrics • Investigate missed KPIs, duplicate claims, anomalies, and variances; perform root-cause analysis and document corrective actions • Maintain client dashboards, budget files, accruals, invoices, and financial reporting • Coordinate year-end BRD renewals, data pulls, deliverables, and upcoming-year Statements of Work • Create and utilize HyperCare alerts for business-rule changes and program launches • Conduct FOP reviews and respond to Production and Communication partners within 24 hours when possible • Provide mentorship and training to peers as needed

🎯 Requirements

• Bachelor’s degree with a concentration in business, accounting, marketing and/or healthcare, or pharmaceutical industry; graduate degree and/or additional certifications including PMP preferred • Three to Four (3-4) years of project or program management experience • If an internal applicant, extensive experience with Valeris systems and services preferred • Exceptional verbal and written communication skills • Ability to interact with internal and external stakeholders • Ability to multitask in a fast-paced environment while functioning as a member of a highly collaborative team • Highly proficient in Microsoft Office, including Project, Excel, PowerPoint, Visio, Word, Access, and OneNote • Organized and detail-oriented with effective time management skills • Budget management and/or financial accounting skills • Ability to take initiative and anticipate needs • Ability to travel locally and out-of-town, up to 10% • Ability to talk, hear, sit for long periods, type, handle or feel, and reach with hands and arms • Prefer candidates able to type at least 35 words per minute with 97% accuracy • Flexibility to travel as needed preferred • Successful completion of a background check and, depending on the position, a drug screen

🏖️ Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting • Paid Time Off (PTO) and Sick Leave • Nine paid holidays plus two floating holidays • Opportunities for advancement and personal and professional growth • Challenging, stimulating work environment that encourages new ideas • Inclusive workplace and mission-driven culture • Background check and, depending on the position, drug screen in accordance with company standards

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