Senior Systems Engineer – Solutions Architect

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van den Boom & Associates LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

💸 Finance

📋 Compliance

Finance • Life Sciences • Compliance

van den Boom & Associates LLC is a finance and accounting firm specializing in the life sciences industry. The company partners with clients to become an integral part of their team, offering services from company inception to growth and exit. They are experienced in handling financial reporting, daily accounting functions, and SOX compliance for over 100 life science companies. Their mission is to allow clients to focus on their core work by providing expert financial management and processes. With a strong and experienced team, van den Boom & Associates LLC positions itself as a key player in supporting life science companies through various business milestones.

📋 Description

• Serve as the Tier 3 escalation point for the service desk, resolving the most complex issues across infrastructure, cloud, and security. • Mentor and train Tier 1/2 technicians; build technical documentation and runbooks that raise the team's overall capability. • Own root-cause analysis for recurring or high-impact incidents. • Design end-to-end technical solutions for clients spanning Microsoft 365, Azure, identity/security, networking, and endpoint management. • Partner with sales and leadership to scope new client engagements, contribute to proposals/SOWs, and estimate effort. • Lead technical onboarding and migrations for new clients into the managed environment. • Establish and maintain architecture standards and reference designs the team can build against consistently. • Architect and administer Microsoft 365 and Azure environments: identity (Entra ID/Azure AD, conditional access), Intune/endpoint management, Exchange Online, SharePoint/OneDrive, and Azure infrastructure. • Implement and maintain security controls across the Microsoft stack: MFA/conditional access, endpoint protection, DLP, and identity governance. • Support alignment of client environments to compliance frameworks (SOC 2, HIPAA, HITRUST) in partnership with the security team. • Build automation using PowerShell (and other scripting languages) to streamline provisioning, monitoring, and remediation across client environments. • Design and build AI-assisted tooling and agents — using platforms like Claude — to automate documentation, ticket triage, reporting, and other repeatable workflows. • Continuously look for opportunities to reduce manual ticket volume through automation and self-service. • Support broader infrastructure needs: server administration (Windows Server, Active Directory), virtualization, backup/disaster recovery, and core networking (firewalls, switching, VPN). • Participate in on-call/escalation rotation for critical incidents as needed.

🎯 Requirements

• Must come from a scaled MSP, with experience supporting multiple clients/environments at once — not a single-organization IT background. • Deep, hands-on expertise in Microsoft Azure and Microsoft 365/O365 administration and architecture. • Strong security background: identity and access management, endpoint security, conditional access, and general security best practices. • Strong scripting ability, particularly PowerShell. • Experience with — or strong interest in — building automation and AI agents using tools like Claude. • Proven experience serving as an escalation point for a service desk or support team. • Experience designing technical solutions for clients, including scoping and documentation. • Strong communication skills — able to work directly with clients on technical solutions, not just internally. • Bachelor's degree in Computer Science or a related field, or equivalent hands-on experience. • Experience serving healthcare or life sciences clients. • Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, Security+, or similar). • Experience with additional scripting/automation languages (e.g., Python). • Experience with RMM/PSA platforms common in MSP environments (e.g., ConnectWise, NinjaOne).

🏖️ Benefits

• Health insurance • Engagement in professional development opportunities