Senior Product Manager, Issue Management

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

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Vanta

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

📋 Compliance

🔐 Security

☁️ SaaS

💰 $40M Series B on 2022-10

Compliance • Security • SaaS

Vanta is a trust management platform that streamlines compliance workflows and enhances security programs for businesses. By leveraging automation, Vanta helps companies achieve and maintain compliance with frameworks like SOC 2, ISO 27001, and GDPR. It offers solutions for companies of all sizes, from startups to enterprises, ensuring security and compliance at scale. With integrations with over 375 tools, Vanta leverages AI to simplify tasks such as questionnaire automation and vendor risk management. Vanta empowers service providers and auditors to deliver efficient and satisfactory experiences, helping businesses build trust with their clients and partners.

📋 Description

• Own the vision, strategy, and roadmap for Issue Management and Exception Management — positioning both as competitive differentiators that win enterprise GRC deals and drive retention • Build exception management from the ground up — partner closely with upmarket sales and solutions engineering to define what enterprise prospects need, scope the MVP, and ship the capability that unlocks deals • Lead the agentic AI opportunity for Issue and Exception Management — define and build AI-powered workflows that proactively surface compliance risks, automate issue routing and escalation, and reduce the manual overhead of managing exceptions at scale • Conduct deep customer discovery with enterprise accounts — understand how customers manage compliance issues and policy exceptions at scale, and translate those insights into scalable product solutions rather than one-off fixes • Partner with go-to-market to close the loop between product and pipeline — help position capabilities competitively, build the GTM motion for new features, and inform how sales and SEs talk about the product • Define success metrics and make data-informed decisions — establish KPIs for adoption, customer value, and business impact; use data to guide prioritization and communicate roadmap progress across EPD and leadership • You'll own two strategically important product areas — issue management is table-stakes for enterprise GRC customers, and exception management is an active deal-blocker that you'll be the person to solve • You're building greenfield — exception management is a first-class product build with clear customer demand, direct GTM pull, and a dedicated team behind you • You'll have a real opportunity to build the agentic future of compliance workflows — greenfield AI work with clear customer problems, enterprise scale, and a team ready to move fast • You'll work closely with go-to-market from day one — this is a high-visibility, commercially-connected PM role where the line between what you build and revenue outcomes is direct and short

🎯 Requirements

• 6–8 years of product management experience in B2B SaaS, with a track record of building for enterprise or upmarket customers with complex, multi-stakeholder workflows • Proven AI or agentic product experience — you've built AI-powered features and understand where AI creates genuine differentiation versus noise; you can identify the right problem before reaching for the technology • Commercial fluency and GTM partnership skills — you've worked directly with sales or solutions engineering, understand how product gaps affect deals, and can translate customer pain into competitive positioning • Comfort building in greenfield spaces — you've taken a product area from zero to one, developed conviction in ambiguity, and shipped foundational capabilities with a clear framework for what comes next • A strong PM foundation — structured thinking, sharp prioritization, the ability to balance big-picture strategy with pragmatic, iterative execution • Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

🏖️ Benefits

• Industry-competitive salary and equity • Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans • 16 weeks paid Parental Leave for all new parents • Health & wellness stipend • Remote workspace, internet, and cellphone stipend • Commuter benefits for team members who report to the SF and NYC office • Family planning benefits • Matching 401(k) contribution with immediate vesting • Flexible PTO policy, plus 80 hours of Sick Time • 11 company-paid holidays • Virtual team building activities, lunch and learns, and other company-wide events!