Field Services Specialist

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $60k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Vantive

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🏥 Healthcare

🧬 Biotechnology

Manufacturing • Healthcare • Biotechnology

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams globally. For 70 years, Vantive has driven meaningful innovations in kidney care. The company’s solutions and services deliver over 1 million touchpoints each day to patients around the world. Vantive focuses on elevating the dialysis experience through digital solutions and advanced services, while also investing in transforming vital organ therapies beyond kidney care. The company aims to provide therapies that fit more easily into providers’ practices and patients’ lives, offering greater flexibility and efficiency for care teams, and longer, fuller lives for patients.

📋 Description

• Perform installation, calibration, preventive maintenance, and repairs on electro-mechanical medical equipment • Diagnose equipment failures, identify root causes, and implement corrective actions • Manage the assigned service territory, scheduling service calls, preventive maintenance, and travel efficiently • Maintain documentation of service activities, maintenance records, inventory transactions, and test equipment calibration • Plan and order parts and maintain inventory control • Train and guide customer personnel on equipment operation, maintenance, and inspection techniques • Communicate with customers about service status, arrival times, and issue resolution • Represent Vantive professionally with customers and colleagues • Mentor and support other service technicians and contribute to meetings, training, troubleshooting guides, and best-practice sharing • Recommend service improvements and keep leadership informed of operational needs and challenges • Participate in installation projects, field actions, and assigned initiatives; lead projects as needed • Ensure proper handling of delicate components and compliance with hospital, environmental, health, and safety policies • Travel to clinical and stakeholder sites for technical support, training, and meetings • Perform other duties as assigned

🎯 Requirements

• Experience in biomedical engineering, including installation, maintenance, and repair of medical devices • Ability to diagnose issues, perform mechanical adjustments, and resolve complex equipment problems independently • Ability to work independently and manage an assigned territory • Strong interpersonal skills and professional, courteous conduct • Excellent verbal and written communication skills • Proficiency in Microsoft Office tools: Outlook, Word, Excel, Visio, Project, and PowerPoint • Ability to work in healthcare environments while adhering to PPE protocols • Ability to stand, kneel, bend, and regularly lift up to 50 lbs; occasional heavier lifting using appropriate aids • Ability to travel 50–75%, including overnight stays; willingness to drive long distances or fly • Valid driver’s license required • Associate’s degree or higher in Biomedical Engineering, Electrical/Electronic Engineering, Computer Science, or a related technical field; OR associate’s degree or higher in a non-related field with 3+ years of electro-mechanical troubleshooting experience; OR BMET certification with 3+ years of electro-mechanical troubleshooting experience; OR completion of a U.S. military electrical or electrical biomedical equipment technology program • Previous field service experience is strongly preferred • Alignment with Vantive’s cultural values: Care, Own it, Trust, and Innovate

🏖️ Benefits

• Medical, dental and vision coverage starting on day one • Basic life, accident, short-term and long-term disability, and business travel accident insurance • Aon Pooled Employer Plan (Aon PEP) • Vantive 401(k) retirement savings plan • Robust investment options and financial education • Flexible Spending Accounts • Educational assistance programs • Paid holidays • Paid time off ranging from 20 to 35 days based on length of service • Family and medical leaves of absence • Paid parental leave • Commuting benefits • Employee Discount Program • Employee Assistance Program (EAP) • Childcare benefits