Customer Service Representative

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🕒 April 1

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Logo of Vapor Power International

Vapor Power International

51 - 200 employees

Founded 1973

⚡ Energy

Energy • Manufacturing

Vapor Power International is a market leader specializing in the design and manufacturing of steam boilers, watertube generators, thermal fluid heaters, and various electric boilers. They offer a diverse range of products including Circulatic® and Modulatic® Watertube Generators, as well as the Hi-R-Temp® thermal fluid heaters. Their solutions cater to a wide array of industries such as asphalt heating, brewing, chemical processing, food processing, power plants, and wastewater treatment. With a focus on energy efficiency and cost reduction, Vapor Power International is committed to providing high-quality heating solutions for both commercial and industrial applications worldwide.

📋 Description

• Manage customer queries and complaints. • Process orders, modifications, and escalate complaints across a number of communication channels. • Remain calm when customers are frustrated.

🎯 Requirements

• Superior customer service, organizational and interpersonal skills. • Experience in a retail environment or an equivalent combination of education and experience will be considered an asset. • Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness. • Ability to work in a team environment with clear and effective communication style, both written and oral. • Flexible schedule, including weekends, evenings and holidays. • Fluency in English and French shall be considered an asset.

🏖️ Benefits

• Employees can work remotely

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