Managed Services Specialist – Telecom Expense Management

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Vatic Outsourcing

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51 - 200 employees

Our mission at Vatic Outsourcing is to identify ways to effectively reduce your telecom budget -- and help you manage all your business communications more efficiently.

📋 Description

• Forensic analysis of telecom invoices • Account Management in serving as an extension of a client’s team • Microsoft Office competency and fluency in Excel • Deliver in-person and web-meetings to all levels/organizations of a client organization • Present monthly "Performance and Opportunities Dashboard" and QBR’s to assigned clients • Managing large volumes of data in excel and application databases • Navigating carrier portals (wireline/wireless) • Ensure 100% capture of client invoices for on-time processing • Perform invoice audit, review and approval within desired SLA for accuracy • Establish and maintain telecom inventory integrity for each assigned client • Provide constant external feedback to clients on savings opportunities and best practices • Complete monthly and/or quarterly customer account review

🎯 Requirements

• College Degree • 5+ years in telecommunications and/or in Telecom Management (TEM) and/or Managed Mobility Services (MMS) industries (depending upon MSS level at time of hire)

🏖️ Benefits

• Remote work from home option • Opportunity to work in office if desired