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Reimbursement Specialist Supervisor

đź•’ June 2

⚔️ Virginia – Remote

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⏰ Full Time

🟡 Mid-level

đźź  Senior

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Logo of VCU Health

VCU Health

10,000+ employees

⚕️ Healthcare Insurance

Healthcare Insurance

VCU Health is an academic medical center dedicated to advancing medicine and improving community health. With over 800 physicians across 200 clinical specialties, it offers a wide range of services including cancer care, heart and vascular services, neurosciences, orthopaedics, pediatrics, emergency care, and telehealth. VCU Health integrates cutting-edge technology and clinical expertise to make medical advancements a reality. It operates various hospitals and comprehensive care centers, including the VCU Medical Center in Downtown Richmond and the Children's Hospital of Richmond. VCU Health also emphasizes research and clinical trials to push the boundaries of what's possible in medicine.

đź“‹ Description

• Supervise, coordinate, and prioritize the workflow of Reimbursement Specialists across multiple clinics. • Provide direct line supervision for Reimbursement Specialists, including performance evaluations, disciplinary action, time/attendance, coordination of staff activities, or other work as needed. • Conduct hiring, interviewing, onboarding, and training of new employees. • Monitor team productivity and compliance with turnaround times, providing feedback and coaching as needed. • Facilitate training and onboarding of new Reimbursement Specialists. • Review complex or escalated prior authorizations and appeals, ensuring appropriate documentation and compliance with insurance and regulatory requirements. • Collaborate with providers, nursing staff, and the Patient Assistance Program (PAP) team to ensure patients receive timely access to medications. • Identify process improvements to optimize team efficiency and patient care outcomes. • Prepare and review reports on team performance, Patient Assistance (PA) approvals/denials, and workload metrics. • Ensure compliance with departmental and health system policies and regulatory requirements. • Participate in special projects and cross-functional initiatives as assigned.

🎯 Requirements

• High School Diploma or equivalent • Current certification by the Pharmacy Technician Certification Board (PTCB) • Current licensure with the Virginia State Board of Pharmacy • Minimum of three (3) years of experience as a Reimbursement Specialist or equivalent role • Previous experience supervising or mentoring staff • Strong knowledge of PAPs, prior authorizations, and insurance benefit investigations • Proficiency in EMR systems and Microsoft Office

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development

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