Senior Claims Examiner – General Liability, Professional Lines

🔥 13 hours ago

🌪️ Oklahoma, Mississippi, +1 more states – Remote

🌪️ Oklahoma – Remote 🎸 Mississippi – Remote 🤠 Texas – Remote

💵 $95k - $110k / year

⏰ Full Time

🟠 Senior

📋 Claims Specialist

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Venbrook

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2000

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

Venbrook is a U. S. -based holding company and full-service insurance brokerage that develops and distributes commercial and private insurance solutions, specialty programs, wholesale brokerage offerings, and integrated claims services. The firm partners with carriers and clients to manage risk, design custom coverage (including employee benefits, student and travel insurance, and high-net-worth private client policies), and deliver technology-enabled claims and program management services.

📋 Description

• Manage a caseload of General Liability, Construction Defect, and Professional Liability claims from first notice of loss through resolution, including pre-litigation and litigated files • Conduct coverage analysis on new losses and issue timely, well-documented coverage position letters • Apply tower and stackable coverage structures accurately • Investigate claims by gathering and analyzing contracts, certificates of insurance, site records, expert reports, demand letters, and witness statements • Assess liability, evaluate damages, and set accurate, defensible reserves • Assign, direct, and manage outside defense counsel • Review litigation budgets, monitor defense strategy, approve legal expenses, and attend mediations, settlement conferences, and depositions as required • Maintain reserves and document reserve rationale; escalate changes exceeding authority • Achieve file audit scores of 90% or above • Communicate with insureds, brokers, and carriers regarding claim status, strategy, and significant developments • Prepare written status reports and present at client claim reviews • Maintain compliant file documentation in the claims management system • Identify subrogation, contribution, and recovery opportunities • Develop resolution strategies focused on minimizing indemnity and expense exposure • Stay current on relevant liability law and multi-state regulatory updates

🎯 Requirements

• 3–5 years of commercial claims handling experience, including General Liability, Construction Defect, and/or Professional Liability • Demonstrated experience with tower (vertical) and stackable (layered) coverage structures • Ability to write clear, independent coverage position letters • Active multi-state adjuster license required • Willingness to obtain additional state licenses as needed; required as a condition of employment • New York adjuster license preferred • Prior TPA or third-party claims administration experience strongly preferred • Familiarity with client-specific handling instructions and billing guidelines • Strong written communication skills • Experience directing outside defense counsel, managing litigation budgets, and attending mediations and settlement conferences • Working knowledge of multi-state prompt payment, reservation of rights, and coverage dispute procedures • Ability to read and interpret legal documents including complaints, contracts, certificates of insurance, expert reports, and deposition transcripts • Proficiency with claims management systems and Microsoft Office Suite • Ability to work independently in a fully remote environment while managing multiple active files • Bachelor’s degree in Business, Risk Management, Finance, or a related field; or equivalent combination of education and experience

🏖️ Benefits

• 401k + employee match • Medical, Dental, Vision, Life, and Disability Insurance • Paid Time Off (PTO) • Paid Holidays • Paid Parental leave • Paid Sick leave • Professional development programs • Work-life quality and flexibility • Ongoing continuing education encouraged and supported