Strategic Account Manager

🕒 2 days ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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FoodChain ID

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1996

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

FoodChain ID is a company specializing in certification and compliance solutions primarily for the food and beverage industry. They offer a wide array of services including food safety certifications, organic and non-GMO certifications, regulatory compliance assessment, and sustainability certifications. They also provide regulatory compliance tools, testing solutions, consulting services, and training to help companies ensure product safety and meet regulatory requirements across global markets. Their expertise extends to brand protection against food fraud, reducing market entry risks, and leveraging technology for product development and compliance analysis. FoodChain ID is dedicated to maintaining transparency and safety in the food supply chain, offering services to over 30,000 customers worldwide.

📋 Description

• Develop and execute strategic account plans focused on customer retention, cross-selling, upselling, and expanding share of wallet • Manage an assigned customer portfolio, individual bookings goals, expansion pipeline, and revenue forecasts • Establish trusted relationships with key stakeholders, senior leaders, and executive decision-makers • Uncover customer needs and collaborate with specialist sales teams to deliver integrated solutions • Proactively manage renewal opportunities, identify risks, and protect existing revenue • Conduct strategic business reviews, customer meetings, and on-site visits to strengthen relationships and identify growth opportunities • Use Salesforce, customer insights, and pipeline data to manage opportunities, forecast accurately, and achieve KPIs • Help customers navigate food safety, quality, regulatory compliance, and supply chain transparency challenges • Work with food and beverage businesses on food safety and sustainable ingredients

🎯 Requirements

• Bachelor's degree or equivalent experience • 5+ years of experience in strategic account management, consultative B2B sales, or customer growth • Proven success achieving sales quotas and growing existing accounts through cross-selling, upselling, and solution expansion • Experience managing complex customer portfolios, renewals, commercial negotiations, and qualified sales pipelines • Strong ability to build executive-level relationships and navigate multiple customer stakeholders • Experience using CRM tools, ideally Salesforce, to manage opportunities, reporting, and forecasting • Experience in software/SaaS, data, professional services, testing, certification, regulatory solutions, or similar complex solution-based environments • Industry experience in food and beverage, consumer products, regulatory compliance, quality, sustainability, supply chain, or related sectors • Familiarity with customer success, account-based marketing, and cross-functional sales strategies • Ability to travel as needed to support customer relationships • Right to work in the UK; working visa sponsorship is not supported

🏖️ Benefits

• Opportunity to build meaningful customer partnerships while helping organizations access needed solutions • Exposure to senior customer contacts and FoodChain ID leaders • Close team where contribution is visible • Path toward Global Account Manager responsibilities and larger, more complex accounts for strong performance

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