Electromechanical Field Service Technician III

🔥 2 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $68k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Giesecke+Devrient

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1852

💼 Consulting

📦 Logistics

Consulting • Logistics • eGovernment

Giesecke+Devrient is a leading global provider of identity solutions and services, specializing in document production, secure ID systems, and biometric identification. The company offers comprehensive solutions for national ID systems, passports, driver's licenses, and document management, focusing on enhancing security and digitizing identity verification processes. With a strong commitment to innovation, Giesecke+Devrient helps governments and organizations streamline their identification procedures while ensuring the highest standards of security and efficiency.

📋 Description

• Provide on-site servicing, installation, and repair of complex electromechanical equipment • Respond to service calls and perform equipment maintenance at customer sites • Assist operators with operational issues • Support customers with operational or maintenance issues • Address escalated technical and service-related concerns • Diagnose failures in mechanical, hardware, software, and systems • Implement effective repairs to minimize downtime • Prepare reports analyzing product failure trends and serviceability issues • Apply company policies and procedures to complete routine tasks • Handle record-keeping, reporting, and inventory management • Manage parts inventory and coordinate shipments for repair and replenishment • Oversee inventory of tools and test equipment • Record maintenance activities using approved methods and procedures • Follow escalation procedures and communicate with company personnel and customer management • Maintain open communication and promote high customer satisfaction • Assist with on-site training of less experienced field service technicians • Travel within the home territory or to other areas, including coverage for other Field Engineers • Perform all activities safely and adhere to company safety policies and procedures • Complete other duties as assigned

🎯 Requirements

• High school diploma or GED required • Minimum of four (4) years of relevant work experience, including at least two years in a field service environment • Hands-on experience with electromechanical equipment is essential • Proficiency in electromechanical troubleshooting • Understanding of electronic principles • Working knowledge of computer systems, PCs, and networking • Ability to use a laptop/tablet for administrative and diagnostic tasks • Previous experience in customer-facing roles is required • Willingness to provide personal information and obtain Gaming Licenses in required jurisdictions for Commercial Field Service Technicians • Flexibility for long hours and travel • Shift work may be required • Personal vehicle use may be required depending on business needs • Potential responsibility for a company fleet vehicle may be required depending on business needs • Associate degree or trade/technical school certificate/diploma preferred • Experience with solenoids, belts, rollers, bearings, pneumatics, and guides is a plus

🏖️ Benefits

• Work may be home office-based • Formal training programs, on-site training, and hands-on experience • Potential company fleet vehicle responsibility, depending on business needs • Personal vehicle use may be required depending on business needs • Equal opportunity and inclusive work environment