Head of Digital and IT Services

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $135k - $265k / year

⏰ Full Time

🔴 Lead

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Verista, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏭 Manufacturing

🍽️ Food & Beverage

Consulting • Manufacturing • Food & Beverage

Verista, Inc. is a service provider specializing in solutions for the life sciences, biotech, pharmaceuticals, and medical devices sectors. They offer expertise in areas such as commissioning, qualification, and validation, vision and systems integration, technology solutions, data analytics and strategy, cybersecurity, digital transformation, regulatory compliance, and infrastructure management. Verista excels in providing managed services, program and project management, and digital strategy to ensure quality and compliance throughout the product lifecycle. Their focus on personalized engagement and effective communication makes them a favored partner among top life sciences companies worldwide.

📋 Description

• Own and develop a core service line within Verista • Expand the service line at new customers and penetrate existing customers • Deliver and manage subject matter expert projects in the pharmaceutical and biotech space • Define service line offerings and ensure Delivery Director SME coverage • Own and align the service line go-to-market strategy with Client Services, Delivery, Sales, Marketing, and ELT • Define and manage annual service-line P&L, revenue growth targets, margin, and EBITDA • Co-own strategic account management planning and execute service expansion in designated accounts • Directly manage Delivery Directors to support service-line growth and execution • Lead technical project work, often as project or program manager • Manage day-to-day project activities to meet customer and company goals • Maintain utilization on billable client work • Own solutioning and delivery methodologies, including scalable managed-service offerings • Ensure projects and processes comply with organizational and customer policies and objectives • Support lead generation, contract scope and estimation, sales processes, and relationship development • Support growth and strategic planning for expansion across existing and new customers • Provide input on marketing, website, and growth strategies • Supervise approximately 6–8+ direct-report Delivery Directors • Complete and review performance-management plans and provide bi-annual employee reviews • Recommend merit increases and bonuses based on performance • Support career development, succession planning, training-gap identification, and resolution • Provide cross-functional direction to employees, OEMs, contractors, and clients to meet project goals and deadlines

🎯 Requirements

• Bachelor’s degree in technical (STEM) discipline • 15+ years of experience in GMP regulated environment with direct experience managing or leading applicable service line projects in a life sciences setting • 10+ years of professional services and consulting experience • 7+ years of experience in professional services business development and customer relations • Expert knowledge of FDA regulations, ISPE guidelines and ISO standards • Knowledge of GAMP5 • Knowledge of Good Documentation Practice (GDP) in pharmaceutical environment • Knowledge of ASTM-E2500 • Knowledge of ISO 14971 risk management for medical devices • Knowledge of ISPE Applied Risk Management for C&Q • Knowledge of ISPE Science and Risk Based Approach for facilities, systems and equipment delivery • Knowledge of ICH 8, 9, 10, risk management and risk analysis tools • Holistic understanding of process systems, work-processes, optimization methods, risk management, and project management • Experience in fast-paced, high-growth, results-driven organization • Experience managing numerous projects in excess of $5MM • Prior supervisory experience managing at least 20 people and 3–5 direct reports • Ability to meet, interact, and present to C-level executives, project managers, plant engineers, supervisors, and operators • Ability to strategically negotiate with clients and employees in high-stress situations • Strong leadership, practical validation knowledge, timely project delivery, project management, cost control, and customer satisfaction track record • Ability to provide practical guidance on industry guidance and regulatory requirements • Intermediate to expert skills with Word, Excel, and Project • Excellent English communication skills, written and verbal • Ability to lead teams in stressful client-services-oriented projects • Regular travel to client sites, including air and ground travel and overnight hotel stays • Ability to work approximately 45–50 hours per week, including weekends when required • Ability to sign an Employment agreement document

🏖️ Benefits

• High growth potential and fast-paced organization with a people-focused culture • Competitive pay plus performance-based incentive programs • Company-paid Life, Short-Term, and Long-Term Disability Insurance • Medical, Dental & Vision insurances • FSA, DCARE, Commuter Benefits • Supplemental Life, Hospital, Critical Illness and Legal Insurance • Health Savings Account • 401(k) Retirement Plan (Employer Matching benefit) • Paid Time Off (Rollover Option) and Holidays • As Needed Sick Time • Tuition Reimbursement • Team Social Activities • Employee Recognition • Employee Referral Program • Paid Parental Leave and Bereavement • Senior Leadership Incentive programs