FileNet Implementation Specialist

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🕒 May 20

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VersaFile (An RKO Company)

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

VersaFile, an RKO Company, specializes in intelligent automation and content management solutions. Their flagship platform, docuflow, integrates with SAP and other cloud content systems to facilitate process automation, enhance security, and streamline corporate information management. They offer a range of services, including managed services and advisory solutions, designed to help businesses achieve greater efficiency and return on investment. VersaFile is committed to driving digital transformation and making enterprise solutions easier to manage and sustain. They work closely with clients to transition from content chaos to regulated information management and provide valuable insights into real-world applications of AI and intelligent automation.

📋 Description

• Deliver, support, and enhance enterprise solutions for our clients across North America. • Manage and execute software installations, configurations, and upgrades for IBM FileNet and related platforms across production, QA, and development environments. • Work directly with clients’ technical teams to define requirements, prepare infrastructure, and ensure smooth deployments. • Provide technical guidance and specialized support to internal teams and clients. • Assist with cloud implementations and contribute to continuous improvement of our managed services. • Collaborate with sales on solution estimates and technical documentation. • Maintain and optimize our internal demo and test environments. • Proactively identify opportunities to enhance client satisfaction and solution performance. • Participate in after-hours upgrades or emergency support as needed (rotational basis).

🎯 Requirements

• Good understanding of Operating Systems: MS Windows Client; MS Windows Server • IBM FileNet Experience (Installation & Configuration) • Databases: MS SQL Server • LDAPs: MS Active Directory services • Experience in enterprise installation and deployment planning and control • Web technologies • Network protocols • Information security, firewalls • SSL Certificates

🏖️ Benefits

• Competitive compensation including base salary and comprehensive benefits • Flexible remote work environment • Opportunities for professional growth and leadership