Field Tool Technician

🔥 1 minute ago

🌲 Oregon, Washington – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Victaulic's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

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Logo of Victaulic

Victaulic

5001 - 10000 employees

Founded 1919

🏗️ Construction

📦 Logistics

💼 Consulting

Construction • Logistics • Consulting

<Victaulic> Victaulic is a global manufacturer and solution provider specializing in mechanical pipe-joining systems, fire protection products (including sprinklers and fittings), flow control devices, and installation tools and software for construction and infrastructure projects. The company supplies grooved couplings, fittings, valves, hydronic balancing systems, and related services (engineering support, training, software content) to contractors, engineers, and industrial clients across commercial, residential, mission-critical, energy, and oil & gas markets.

📋 Description

• Provide on-site tool support, maintenance, and consulting services at customer facilities across the territory • Train customer personnel on proper tool operation, maintenance procedures, and safety protocols • Coordinate and schedule customer visits based on availability and customer requirements • Maintain relationships with independent customers • Provide onsite consulting on tool operation and shop setup to maximize tool productivity • Learn and support Victaulic tools, equipment, and specialized instruments at customer locations • Troubleshoot, repair, and perform preventive maintenance on customer tools and equipment • Respond to customer service calls for tool malfunctions with diagnosis and repair solutions • Perform on-site calibration, testing, and commissioning of newly installed tools and equipment • Conduct warranty evaluations and repairs at customer sites • Maintain customer tool inventories and service records • Prepare detailed service reports and customer recommendations • Provide technical consultation on tool applications and best practices • Follow company safety requirements and participate in safety reviews

🎯 Requirements

• 3+ years of field service or equipment maintenance experience • Mechanical aptitude and high organizational skills • Proficiency in reading technical manuals, schematics, shop math, and precision instruments • Capability to perform all field service functions, including equipment setup, maintenance, and repair • Ability to take verbal and written instructions, work independently at customer sites, and provide excellent customer service • Ability to lift within OSHA-approved safe lifting limits • Ability to work at heights, in confined spaces, and in various industrial environments at customer facilities • Comfort with extensive travel (up to 80%) • Proficiency in Microsoft Office products, computer systems, and software applications for customer service reports and tool maintenance databases • Associate or technical degree • Proficiency in diagnostic software, equipment management systems, and computerized maintenance programs • Immigration sponsorship is not available for this position

🏖️ Benefits

• Company vehicle, laptop, iPhone, corporate credit card, and car maintenance card • Career development programs and internal promotion pathways • Tuition assistance and continuous learning opportunities • Health and welfare benefits • Retirement savings plan (401K) • Life insurance • Short- and long-term disability coverage • Retiree benefits • Parental leave • Inclusive, team-oriented culture • Full benefits package described above

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