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Director of Search and Client Delivery

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

đź”´ Lead

đź‘” Director

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Victorious

51 - 200 employees

Founded 2013

đź’Ľ Consulting

📣 Marketing

🏢 Enterprise

Consulting • Marketing • Enterprise

Victorious is an award-winning SEO agency that turns organic search visibility into measurable revenue growth. They specialize in enterprise and technical SEO, content marketing, link building, answer engine optimization (AEO) for AI-driven search, and web services (including managed hosting and migrations). Victorious serves primarily business clients across enterprise, B2B, ecommerce, finance, and higher-education verticals, focusing on data-driven strategy, measurable ROI, and preparing sites for evolving AI search environments.

đź“‹ Description

• Lead, coach, and develop SEO and content team leads • Set expectations, goals, and performance measures; conduct one-on-ones and performance reviews • Partner with leadership and People Ops on hiring, onboarding, and role design • Build a collaborative SEO and content team culture with shared goals and accountability • Support account teams with client strategy, creative approaches, and performance troubleshooting • Provide escalation support and help translate complex SEO insights into outcome-driven narratives • Join high-value client calls and connect search strategies to marketing goals and business outcomes • Partner with Marketing and Sales on new business efforts • Own quality standards for search deliverables and design QA processes • Review deliverables, coach individuals, refine standards, and address root causes of quality issues • Forecast capacity against account load, onboardings, and sales pipeline • Assign and rebalance account coverage; monitor utilization and time-tracking data • Partner with Sales and Account Management on realistic scoping • Map workflows and build SOPs, templates, and tools for scalable delivery • Partner with Operations on project management and time-tracking systems • Measure process improvements in turnaround time, quality, and profitability • Partner with the Principal Search Director to operationalize SEO and AI search strategies • Co-own continuing education and lead rollout of new methodologies

🎯 Requirements

• Proven experience managing and developing teams of SEO and content professionals, including people managers • Track record building QA programs and quality standards for search deliverables in an agency or service environment • Hands-on experience with capacity planning and utilization management, including using time-tracking and project data to make staffing decisions • Experience designing workflows, SOPs, and project management systems that teams adopt • Deep working knowledge of SEO, content strategy, and AI search • Ability to evaluate strategic work, diagnose performance issues, and coach strategists to improve • Clear, direct communication and ability to give actionable feedback and handle escalations calmly with clients and internal stakeholders • Comfort operating in ambiguity and creating clarity in fast-changing environments • Based in and authorized to legally work in the United States • Must not require Victorious to sponsor an immigration case to employ you

🏖️ Benefits

• Excellent Medical / Dental / Vision / Life / LTD Insurance • 401(k)/Roth Retirement Plan & Company Match • 100% Remote Work Environment • Unlimited Paid Time Off • Company-Paid Holidays + Wellness Days • Company-provided work equipment • Monthly Remote Work Stipend • Monthly Holisticly Wellness Credit • Charitable Donation Company Match

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