Mental Health Practice Administrator

Job not on LinkedIn

🕒 May 20

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

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Virtual Peace of Mind

WebsiteLinkedInAll Job Openings

11 - 50 employees

🧘 Wellness

👥 B2C

🤝 B2B

Wellness • B2C • B2B

Virtual Peace of Mind is a virtual mental health practice providing accessible, evidence-based psychotherapy and counseling services to individuals, couples, families, and groups. They offer teletherapy and in-person flexibility, premarital programs, an 8-week “Love With Intention” course, business-to-business workplace wellness checkups, and DBQs/nexus letters to support veterans' VA claims. The practice emphasizes trauma-informed, culturally responsive care, accepts major insurances including Medicare and Medicaid, and focuses on improving mental wellness through personalized treatment plans and a range of therapeutic modalities (CBT, EMDR, mindfulness, somatic approaches).

📋 Description

• Manage patient referrals, verifications, scheduling, and intake workflows to ensure timely access to care. • Troubleshoot and resolve non-clinical issues such as scheduling conflicts or process delays. • Partner with clinical leadership and administrative teams to maintain efficient systems. • Oversee billing operations, including claim submission, payment posting, and denial management. • Ensure timely and accurate revenue cycle processes. • Collaborate with billing vendors or internal staff to resolve discrepancies. • Monitor accounts receivable and provide leadership with regular financial reporting. • Act as a liaison between providers, clients, and administrative staff. • Ensure providers have accurate documentation and support for billing and compliance. • Ensure adherence to HIPAA, state regulations, payer requirements, and organizational policies. • Track service utilization, billing performance, and prepare regular reports for leadership. • Identify opportunities to streamline workflows and improve the client and provider experience.

🎯 Requirements

• Bachelor’s degree in Health Administration, Business, Social Work, or related field required. • 3–5 years of experience in mental health or healthcare practice administration. • Proven experience with billing, insurance claims, and revenue cycle management. • Strong knowledge of behavioral health workflows (intake, referrals, scheduling, compliance, utilization). • Excellent organizational and communication skills. • Proficiency in Google Workspace, Excel, and practice/project management tools and systems (e.g., Trello, Airtable, ClickUp, EHRs). • Experience working in a fully remote practice environment preferred.

🏖️ Benefits

• Retirement: 401(k) with up to 3% employer match • Health: Individual Coverage HRA (ICHRA) stipend up to $300/month toward health insurance premiums • Paid Time Off: 10 days of PTO annually • 6 paid holidays • 3 wellness/sick days per year