Donation Call Specialist

🔥 14 hours ago

🎸 Mississippi – Remote

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💵 $13 - $15 / hour

⏳ Contract/Temporary

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 3%

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Logo of Virtual Vantage Inc

Virtual Vantage Inc

1 - 10 employees

📦 Logistics

📣 Marketing

💼 Consulting

Logistics • Marketing • Consulting

Virtual Vantage Inc is a remote staffing and workforce solutions company that places and supports home-based agents for client businesses. The company focuses on building long-term partnerships with client companies by providing top-tier, fully supported virtual agents who work flexibly from home. Virtual Vantage emphasizes meaningful work, flexibility, and a supported agent experience through tools like an agent portal and a streamlined application process.

📋 Description

• Handle inbound and outbound donation-related calls • Engage donors professionally and respectfully • Accurately enter pledge and donation information • Follow compliance and script guidelines • Meet attendance and performance benchmarks • Complete mandatory certification and onboarding • Manage own schedule and performance while servicing fundraising campaigns

🎯 Requirements

• High school diploma or GED • 6+ months remote customer service OR 1 year on-site experience • Strong verbal communication skills • Comfortable navigating systems while speaking • Dedicated, quiet home workspace • Windows 11 PC with 8GB RAM minimum; 16GB recommended • USB headset with noise cancellation • Wired high-speed internet; Wi-Fi-only not permitted • Dual monitors recommended • No MacBooks or Chromebooks • Mandatory certification attendance and completion • Ability to meet attendance and performance benchmarks • Must meet startup and technical requirements • 1099 independent contractor arrangement

🏖️ Benefits

• Contract pay typically ranges $13–$15/hour depending on campaign and performance • Flexible self-managed schedule • Opportunity to support fundraising efforts for nationally recognized nonprofit organizations

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