Supervisor, TeleNeuro

🔥 1 minute ago

🏄 California – Remote

🏄 California – Remote

💵 $60.7k - $75.9k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Vituity

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1975

🏥 Healthcare

🤝 B2B

Healthcare • B2B

Vituity is a physician-owned and -led partnership focused on acute care services and clinical operations. The organization positions itself as a leader in acute care innovation and is committed to transforming healthcare with a patient-first approach, uniting clinicians and employees across backgrounds to serve hospitals and patients. The provided text emphasizes clinical leadership, career opportunities, and organizational priorities like privacy and fraud awareness.

📋 Description

• Develop, implement, evaluate, and manage client-supported TeleNeurology programs • Provide 24/7 supervision and back-up support to the TeleNeurology team • Identify gaps in knowledge and resources necessary to achieve optimal performance • Lead team activities and manage operational performance, KPIs, and financial goals • Deploy practice knowledge to drive standard practices within TeleNeurology and the Neurology OPS team • Advise, assist, and mentor the TeleNeurology admin team • Participate in group calls and communication with site coordinators and remote team relationships; cross-cover as needed • Represent the practice line as a strong and positive leader • Serve as subject matter expert for the admin team • Provide administrative support to TeleNeurologists, Medical Directors, and Regional Directors • Assist the OPS team with completing monthly call schedules accurately and on time • Partner with the Operations Director to disseminate and drive system and process best practices for successful start-ups • Collaborate with departments to build optimal workflows • Partner with physicians, workgroups, and committees to develop onboarding and education materials • Gather documentation for CPAC meetings and Joint Commission Accreditations • Provide ad hoc project management and project support • Back up the admin team with day-to-day operations and management • Supervise daily operations by managing schedules, assigning work, monitoring workflows, and ensuring deadlines are met • Review and audit work assignments for quality, timeliness, and productivity • Oversee special projects and meet assigned timelines • Notify leadership of potential issues and concerns with the manager • Participate in recruiting, hiring, and training team personnel • Participate in goals discussions, performance evaluations, and coaching/counseling of team personnel

🎯 Requirements

• Associate’s degree and two (2) years of healthcare operations experience required OR an equivalent combination of education and experience that demonstrates attainment of the knowledge, skills, and abilities required to perform the essential job functions required • Demonstrated experience partnering with clients to develop a competitive advantage in their marketplace required • Supervisory experience in a customer service organization required • Bachelor’s degree in Healthcare or Business Administration preferred • Four (4) years of related healthcare operations experience preferred • Knowledge of medical terminology • Solid knowledge of healthcare management, ideally encompassing hospital-based management and physician practice management • Deep understanding of the physician’s clinical, management, and leadership roles in the healthcare environment • Knowledge of healthcare, medical, and/or psychiatric terminology • Ability to rapidly assess needs and deliver solutions (results oriented) • Knowledge of payer contracting and its impact on the physician practice • Knowledge of credentialing and licensing procedures • Knowledge of performance measures that affect Hospitalist Practices and medical-legal considerations affecting medical practice • Strong analytical skills, creative conceptualization, collaborative management ability, polished interpersonal skills, and strong verbal and written communication skills • Demonstrated effective customer service techniques • Ability to read, understand, and communicate in English sufficiently to perform the duties of the position • Ability to establish and maintain effective working relationships as required by the duties of the position • Intermediate knowledge of Microsoft Suite (Word, Excel, PowerPoint, Outlook, OneNote), Adobe and other computer applications • Ability to manage a call center consistently assessing call volumes, response times, and other KPIs

🏖️ Benefits

• Monthly wellness events and programs such as yoga, HIIT classes, and more • Trainings to help support and advance your professional growth • Team building activities such as virtual scavenger hunts and holiday celebrations • Flexible work hours • Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more • Superior health plan options • Dental, Vision, HSA/FSA, Life and AD&D coverage, and more • Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service) • Generous paid time off starting 3-4 weeks’ annually • Student Loan Refinancing Discounts • Professional and Career Development Program • EAP and travel assistance included • Wellness program • Purpose-driven culture focused on improving the lives of our patients, communities, and employees • Annual corporate Success Sharing bonus program, based on the company’s annual performance