Nonprofit Donation Processor / Pledge Drive Specialist

Job not on LinkedIn

🔥 4 minutes ago

🐊 Florida – Remote

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💵 $13 - $15 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Vocalink Connections  LLC

Vocalink Connections LLC

2 - 10 employees

🎯 Recruiter

🏪 Marketplace

Recruitment • Marketplace

Vocalink Connections LLC is a company that recruits and connects individuals (agents) with clients, emphasizing flexible, remote-friendly work arrangements for people juggling personal responsibilities. Their site references an “Agent Portal” and “The Clients,” and the messaging focuses on creating opportunities for people managing health challenges, raising families, living in areas with limited job options, or otherwise needing flexible schedules. Vocalink presents itself as a platform-oriented service that helps people find work-life balance and regain control of their professional journeys.

📋 Description

• Answer inbound calls from donors • Follow structured scripts and campaign procedures • Accurately enter donation and pledge information • Confirm donor and transaction details • Navigate computer systems while speaking with callers • Maintain professionalism and confidentiality • Follow compliance and quality standards • Meet established attendance and performance expectations • Provide professional donor support for established nonprofit fundraising campaigns

🎯 Requirements

• High school diploma or GED • At least six months of remote customer-service experience or one year of onsite customer-service experience • Strong verbal communication and active-listening skills • Accurate data-entry and basic computer skills • Ability to navigate multiple systems while speaking • Professional and dependable work habits • Quiet, dedicated home workspace • Windows 11 computer • At least 8GB of RAM; 16GB recommended • USB headset with noise cancellation • Wired high-speed internet • Direct Ethernet connection • Quiet, distraction-free workspace • Dual monitors recommended • MacBooks, Chromebooks, tablets, and Wi-Fi-only connections are not permitted • Required certification must be completed before servicing • Eligibility may depend on experience, location, equipment, background requirements, and certification results

🏖️ Benefits

• Work from home • Flexible scheduling • Select available servicing hours and intervals • Contract rates generally range from $13–$15 per hour • Campaigns may offer servicing intervals throughout the day and night • Required certification completed before servicing • Continued access to campaigns based on reliability, attendance, quality, and performance

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