Support Specialist – Nonprofits, Fundraising Campaigns

Job not on LinkedIn

🔥 38 minutes ago

🌴 South Carolina – Remote

infoinfo

💵 $13 - $15 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Vocalink Connections LLC's careers page, not through a job board

First seen by Remote Rocketship 38 minutes ago

Logo of Vocalink Connections  LLC

Vocalink Connections LLC

2 - 10 employees

🎯 Recruiter

🏪 Marketplace

Recruitment • Marketplace

Vocalink Connections LLC is a company that recruits and connects individuals (agents) with clients, emphasizing flexible, remote-friendly work arrangements for people juggling personal responsibilities. Their site references an “Agent Portal” and “The Clients,” and the messaging focuses on creating opportunities for people managing health challenges, raising families, living in areas with limited job options, or otherwise needing flexible schedules. Vocalink presents itself as a platform-oriented service that helps people find work-life balance and regain control of their professional journeys.

📋 Description

• Answer inbound donor calls professionally • Follow approved scripts • Accurately record donation and pledge information • Confirm names, contact details, and transaction information • Navigate required computer systems • Protect donor privacy and confidential information • Maintain quality and compliance standards • Arrive on time for every accepted servicing interval • Meet campaign performance expectations • Support major nonprofit fundraising campaigns as a Donation Processor or Pledge Drive Specialist

🎯 Requirements

• High school diploma or GED • At least six months of remote customer-service experience or one year of onsite customer-service experience • Strong verbal communication skills • Professional phone etiquette • Accurate typing and data-entry abilities • Ability to listen, speak, and navigate systems simultaneously • Dependability and strong personal accountability • Ability to work independently • Quiet, dedicated workspace • Windows 11 desktop or laptop • Minimum 8GB RAM; 16GB recommended • Noise-canceling USB headset • Reliable wired high-speed internet • Direct Ethernet connection • Certification required before servicing • State, experience, equipment, screening, and program restrictions may apply

🏖️ Benefits

• Flexible work-from-home opportunity • Contractors choose from available servicing intervals • Servicing opportunities may be available across a 24/7 operating schedule • Independent schedule control • Inbound calls only; no outbound calls, selling, or solicitation

Apply Now

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