Program Operations Associate

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🕒 May 8

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Vocal Media

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

📱 Media

🌍 Social Impact

Media • Social Impact

<Vocal Media> Vocal Media is a mission-driven media company that helps social change movements integrate with contemporary internet culture. It connects digital influencers and content creators with organizations, campaigns, and businesses to build high-impact social media movements and advocacy campaigns focused on equity, justice, and public interest issues. The company emphasizes measurable reach and engagement, highlighting influencer collaborations and large organic impressions.

📋 Description

• In partnership with the Operations team, create, execute, and improve processes across the company • Support onboarding and account setup for new team members and clients • Assist with miscellaneous operational needs as they arise — including supporting email builds and automation workflows • Serve as an internal resource for team tools and platforms — including Slack, Notion, and Airtable — supporting access, troubleshooting, and general questions as they arise • Assist with contracts and payments, supporting preparation, tracking, and timely execution in coordination with relevant stakeholders • Balance speed and quality, with a consistent focus on tangible, measurable results • Identify inefficiencies and proactively propose solutions to improve how we work.

🎯 Requirements

• 1-3 years of professional experience in organizing, project management, operations, or compliance • Demonstrated ability to create, execute, and teach a workflow or project management system • Strong written and verbal communication skills and a commitment to follow through • Ability to achieve goals collaboratively across departments • Excellent time management skills — comfortable managing multiple projects and competing priorities under strict deadlines • Experience with Notion, Google Drive, and Airtable is a plus; willingness to learn is required • Strong attention to detail and a self-sufficient, organized working style • A sense of humor, humility, passion for progressive political issues, and desire to be a team player

🏖️ Benefits

• Health insurance covered at 90% for full time employees; Dental and Vision available • Flexible PTO and sick leave • 401(k) plan & company contribution