Client Data Consultant

Job not on LinkedIn

🔥 8 minutes ago

🗽 New York, Massachusetts, +3 more states – Remote

🗽 New York – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🌴 South Carolina – Remote 🍑 Georgia – Remote

💵 $55k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Voya Financial

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1998

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Voya Financial is a leading financial services company that provides a wide range of retirement, investment, and insurance products to help individuals, families, and institutions plan, invest, and protect their future. With a focus on retirement savings and workplace benefits, Voya connects benefits and savings to simplify financial experiences and enhance financial security. The company is committed to making a positive difference by serving others through its unique culture, and has been recognized for its values and customer-centric approach. Voya also engages in initiatives like the Voya Behavioral Finance Institute for Innovation to further its mission of transforming financial care in the workplace.

📋 Description

• Perform triage, root cause analysis, and corrections for data issues reported by internal resources • Review Data Analyst analyses for accuracy and quality • Develop and maintain process documentation with Process Owners • Coordinate data issue fixes and improvements across departments • Resolve customer and internal escalations • Develop and communicate action plans for outstanding data issues • Track operational metrics supporting quality and performance • Execute testing for product releases involving data processing changes • Support implementation of new processes, tools, and improvements • Coordinate software release testing and User Acceptance Testing (UAT) • Train new team members on Data Analyst processes and tools • Identify and implement process and technology improvements • Process ad hoc test and production files, including open enrollment files • Determine when issues should be escalated to management • Serve as an internal escalation point when a manager is unavailable • Make decisions affecting internal teams and external customers with minimal manager direction • Build working relationships across Benefitfocus teams • Provide occasional weekend and off-hours support as business needs require • Partner with Product and Sales teams on product roadmaps and enhancements

🎯 Requirements

• Bachelor's degree required • 3-5 years of experience working in a technical role • Proficient knowledge of both EDI and payroll processes • Demonstrated ability to troubleshoot issues, perform root cause analysis, and coordinate solutions across teams • Ability to exercise independent judgment and make decisions with minimal manager direction • Experience supporting data processing, software release testing, and User Acceptance Testing (UAT) preferred • Experience developing or maintaining process documentation and supporting process improvements preferred • Experience training or providing technical guidance to team members preferred • Experience working collaboratively across Product, Sales, Operations, and other internal business teams preferred

🏖️ Benefits

• Health, dental, vision and life insurance plans • 401(k) Savings plan with generous company matching contributions up to 6% • Voya Retirement Plan – employer paid cash balance retirement plan (4%) • 20 days paid time off • Nine paid company holidays • Flexible Diversity Celebration Day • 40 hours of paid volunteer time per calendar year • Incentive opportunities, including annual cash incentives, sales incentives, and/or long-term incentives, based on the role

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