Professional Network Relationship Manager – Training

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VSP Vision Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1955

⚕️ Healthcare Insurance

🛒 Retail

Healthcare Insurance • Retail

VSP Vision Care is a leading eye care company that focuses on providing access to quality eye care and eyewear solutions. With a comprehensive portfolio of services, VSP Vision Care supports both individuals seeking eye health services and providers managing their practices. The company is committed to social responsibility, emphasizing health equity, sustainability, and a culture of belonging. Through initiatives such as Follow Your Heart, VSP Vision Care helps people maximize the value of their offerings, starting with eyewear. Recognized for its customer service excellence and commitment to diversity and inclusion, VSP Vision Care strives to empower human potential through sight. It has also been acknowledged as a top workplace in healthcare and is committed to supporting veterans and the military-connected community.

📋 Description

• Develop and cultivate productive relationships with key accounts, doctor groups and other organizations • Elevate providers’ understanding of how the company can maximize the growth of their practice • Build allegiance through recruiting, training, program adoption and education as it relates to Vision Care strategic initiatives • Demonstrate a broad knowledge of the organization's direction to achieve growth objectives and operational goals • Act as an internal resource for business partners • Establish relationships and become an expert in assigned region/account on plans, programs and products • Build relationships that result in positive adoption, achievement of Vision Care program targets and support of strategic initiatives • Evaluate key account interactions to identify opportunities, increase efficiencies and enhance overall satisfaction • Proactively partner with key practices acting as a trusted advisor • Resolve problematic issues and offer solutions within established policies and processes • Develop and execute creative recruitment strategies utilizing influencing techniques to attract new providers to the network or entice existing providers to participate in supplemental networks • As needed, work with business partners to deliver training to strategic or top tier accounts • Provide educational content and support as needed to optometric associations and key practices to further engage the audience and better understand our products and services • Take a leadership role with key, identified practices to further enterprise initiatives, collaborating with cross line of business partners • Research, analyze and resolve complex provider issues • Escalate provider issues to the appropriate business partners and drive solutions as needed to respond within established timelines • Proactively, reactively and interactively communicate V strategic direction and relevance to practices • Represent the enterprise at industry meetings for the purpose of building positive relationships that will drive adoption of products and services • Ability to travel, as needed

🎯 Requirements

• Bachelor’s degree in Business, Marketing or related field or equivalent experience • 4+ years of health care, sales, managing client relationships or related experience in a customer-focused servicing, sales or business development capacity • Advanced communication, presentation, influencing and problem-solving skills • Demonstrated professionalism and leadership in dealing with situations involving controversy and conflict • Demonstrated ability to balance provider needs with corporate objectives • Demonstrated ability to build relationships with key decision-makers and industry leaders • Strong attention to detail, organizational and customer service skills • Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties • Preferred experience in healthcare insurance • Preferred experience in facilitating and delivering training via in-person workshops and webinars

🏖️ Benefits

• Bonuses • Commissions • Health insurance • 401(k) matching • Paid time off • Professional development opportunities