Clinical Intake Specialist

🔥 14 hours ago

🌵 Arizona, California, +9 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $28 - $32 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Vynca

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

💼 Consulting

⚕️ Healthcare Insurance

🏥 Healthcare

Consulting • Healthcare Insurance • Healthcare

Vynca is dedicated to helping patients with serious illnesses, such as cancer and heart failure, by providing expert palliative care services. Their comprehensive approach includes clinical care, social support, mental health counseling, and advance care planning, ensuring that patients receive compassionate, coordinated assistance at home or remotely. Vynca's mission is to enhance the quality of life for patients by managing symptoms, providing emotional support, and facilitating open discussions about healthcare goals and preferences.

📋 Description

• Conduct outreach to newly referred clients and log activity in VyncaOS • Conduct 8-12 intake visits daily, ensuring efficient and accurate assessments • Assist clients in completing initial intake visits, including psychosocial assessments and care plans with goals of care • Review medical charts and document client medical needs and suggested interventions • Communicate critical information and client preferences to the care team for personalized care planning • Utilize evidence-based practices such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles • Attend weekly Team Operations Meetings • Maintain a structured and organized schedule to optimize client intake and engagement • Perform proactive outreach to no-shows or clients not previously contacted when unscheduled • Remain available for warm transfers from field teams and provide same-day responses • Meet key performance metrics in a fast-paced, dynamic environment • Work with Vynca patients/clients remotely and/or in person • Occasionally travel for job duties, training, or company events

🎯 Requirements

• Active, unrestricted California Licensed Vocational Nurse (LVN) license, or Bachelor’s degree in a related field, or Medical Assistant certificate issued by a recognized group (AAH, AAMA, AMT, NCCT, or NHA) • Minimum of 2 years of previous intake or admissions experience in a high call volume environment • Experience working with complex care clients and ECM Populations of Focus • Experience with Health Gorilla or Health Record Systems • Strong oral and written communication skills • Positive interpersonal skills with a collaborative attitude • Expert computer skills and proficiency in Google Workspace, MS Office, and internet tools • Ability to work independently and stay highly motivated • Capable of managing multiple tasks and navigating various platforms, with the ability to adapt and shift priorities as needed • Bilingual (English/Spanish) highly preferred • Willing and able to work Monday-Friday 8:30am-5pm Pacific Time, with the possibility of evenings and weekends • Applicants must reside in one of: Arizona, California, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah, or Washington • Legally authorized to work in the United States • Must undergo a background check, which may include a drug test or other health screenings • Employees in patient, client, or customer-facing roles must be vaccinated against influenza, subject to accommodation consideration • Must complete identity and work eligibility verification using E-Verify upon hire • Minimum of 1 year of remote (work from home) experience • Comfortable using computers, telephones, and electronic health record (EHR) platforms

🏖️ Benefits

• Medical, dental, and vision insurance • Income protection benefits • Flexible PTO • Company holidays • 401k • Access to other wellness benefits • Mileage reimbursement for field roles according to IRS guidelines